Locating the client workspace

Both HCL Sametime Connect and HCL Notes store user-specific data, including configuration data, preferences, and trace logs, in a workspace folder on the user's local hard drive or a network drive. To diagnose client issues, you might ask users to update or collect files in their workspace. Provide the information in this topic to users to help them locate their workspace.

About this task

The workspace location varies depending on a number of factors, including the type of client, the operating system, and the product release.

Location of Sametime Client workspace by Operating System


  • Sametime Connect Client


  • Sametime Embedded Client (single user install path)

    C:\Program Files\HCL\Notes\Data\workspace

  • Sametime Embedded Client (multi user install path)


Mac OS (use keyboard combination "Cmd+Shift+Dot" to show hidden folders)

  • Sametime Connect Client

    /Users/user_name/Library/Application Support/HCL Sametime Data

  • Sametime Embedded Client

    /Users/user_name/Library/Application Support/HCL Notes Data/Expeditor/Applications

For more information, see the topics on Notes installation directories in the Domino Administration documentation.