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IBM® Domino® 9.0.1 Social Edition documentation
Welcome to the IBM® Domino® 9.0.1 Social Edition documentation, where you can find information on how to install, configure, and manage Domino servers and Notes® clients.
Overview
Welcome to IBM® Domino® Administrator Help.
What's new in Feature Pack 9?
The following features and enhancements for administrators are new in IBM® Domino® 9.0.1 Social Edition Feature Pack 9.
What's new in Feature Pack 8?
The following features and enhancements for administrators are new in IBM® Domino® 9.0.1 Social Edition Feature Pack 8.
What's new in Fix Pack 7?
This topic describes the new features and enhancements for administrators in IBM® Domino® 9.0.1 Social Edition Fix Pack 7.
What's new in IBM® Domino® 9.0.1 Social Edition?
This topic describes the new features of the IBM® Domino® server and Domino Administrator client in release 9.0.1 Social Edition. This topic also describes new features and functionality for administering IBM iNotes® 9.0.1 Social Edition.
Accessibility features for Domino Administrator
Accessibility features help users who have a physical disability, such as restricted mobility or limited vision, to use information technology products.
Installing
Use this documentation to install the IBM® Domino® server and subsequently deploy the IBM Notes® client.
Installing and upgrading Domino® servers
Perform a new or upgrade install of one or many Domino® servers.
Installing and upgrading Notes® clients
Upgrading
Use this documentation to upgrade the existing Domino® server and subsequently upgrade the Notes® client to a new release. You can also upgrade additional clients such as Domino Administrator and Domino Designer clients and additional features and plug-ins such as the embedded IBM® Sametime® client.
Planning
Use this topic as an overview of planning task.
Roadmap for deploying Domino® servers
Use this as a tool when planning how to integrate IBM® Domino® into your existing environment.
Planning server-to-server connections
Servers must connect to each other to exchange data, for example to replicate databases and exchange mail. You can create connections between servers across a local area network (LAN) or wide area network (WAN), by using a pass-through server (a server that acts as an intermediary server between a client and its destination), or over the Internet. Create a Server Connection document whenever you need to establish any new or additional server connections. You can modify this document when necessary.
Planning directory services
IBM® Domino® provides a range of directory service features.
Planning a mail routing topology
IBM® Domino® offers you considerable flexibility in configuring your mail system infrastructure, allowing you to use IBM Notes® routing, SMTP routing, or both, for internal and external messages.
Planning a cluster
When planning a cluster, it is important to consider the performance and ability of your hardware. The cluster must have enough CPU power, memory, and disk space to handle the cluster traffic and the number of databases and replicas required.
Planning the TCP/IP network
The default TCP/IP configuration for an IBM® Domino® server is one IP address that is globally bound, meaning that the server listens for connections at the IP addresses of all NICs on the computer. Global binding works as long as the computer does not have more than one IP address offering a service over the same assigned TCP port.
Planning the NetBIOS network
The IBM® Domino® network is compatible with NetBIOS, a set of IBM session-layer LAN services that has evolved into a standard interface that applications use to access transport-layer network protocols.
Messaging overview
The IBM® Domino® mail system has three basic components: Domino mail servers, Domino mail files, and mail clients. The Domino mail server is the backbone of an organization's messaging infrastructure, acting both as an Internet mail server and an IBM Notes® mail server. Domino provides standards-based Internet messaging through its support of the Simple Mail Transfer Protocol (SMTP), Post Office Protocol version 3 (POP3), Internet Message Access Protocol (IMAP), and Multipurpose Internet Mail Extensions (MIME). At the same time, Domino supports Notes mail through the use of Notes routing protocols -- Notes remote procedure calls (NRPC) -- and the Notes rich text message format.
Planning your Notes® client deployment
Use the references listed here to plan for, install, upgrade to, and configure the IBM® Notes® client.
Planning security
An important aspect of planning security for your Domino® environment is understanding the tasks and features involved with securing each type of resource.
Configuring
Use this information to configure an IBM® Domino® network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters. Also use this information to set up IBM iNotes® on a server using Domino Off-Line Services (DOLS).
Configuring a network
This section presents the planning concepts and setup procedures necessary for a successful IBM® Domino® deployment over a network. It provides information on network protocols from a Domino perspective but does not attempt to provide general network information.
Configuring users and servers
Topics in this section describe how to set up users and servers.
Editing the NOTES.INI file
You should rarely, if ever, need to modify a server's or client's NOTES.INI file. The NOTES.INI file contains many settings that Domino® and Notes® rely on to work properly. An accidental or incorrect change may cause Domino or Notes to run unpredictably. Therefore, you should edit the NOTES.INI file only if special circumstances occur or if IBM® Support Services recommends that you do so.
Configuring directory services
This section describes how to plan, set up, and use IBM® Domino® directory services.
Configuring messaging
This section provides an overview of messaging and describes how to set up mail routing, how to set up and customize mail servers, and how to track mail.
Configuring iNotes®
IBM® iNotes® (previously IBM Domino® Web Access) provides IBM Notes® users with browser-based access to Notes mail and to Notes calendar and scheduling features. Administrators specify mail policy and security policy settings as well as notes.ini file settings to complete the full implementation of IBM iNotes.
Configuring Web servers
This section describes how to set up the IBM® Domino® Web server, the Domino Web Navigator, and other Web servers such as IBM HTTP.
Domino® Off-Line Services
Domino® Off-Line Services (DOLS) provides a way for users to take Domino Web applications offline, work in them, and synchronize the changes with an online replica on the Domino server. Users are not required to have Notes® client because the applications are accessed with a browser.
Setting up a cluster
Setting up a cluster includes the tasks of creating and verifying that it is working correctly, and then setting up user access, mail, replications, size quotas, directory assistance, roaming, web navigation, and use of a private LAN in the cluster.
Securing
This section describes IBM® Domino® security features, including execution control lists, IDs, and SSL.
Overview of Domino security
Setting up security for your organization is a critical task. Your security infrastructure is critical for protecting your organization's IT resources and assets. As an administrator, you need to give careful consideration to your organization's security requirements before you set up any servers or users. Up-front planning pays off later in minimizing the risks of compromised security.
Server access for Notes® users, Internet users, and Domino® servers
To control user and server access to other servers, Domino® uses the settings you specify on the Security tab in the Server document as well as the rules of validation and authentication. If a server validates and authenticates the Notes® user, Internet user, or server, and the settings in the Server document allow access, the user or server is allowed access to the server.
The database access control list
Every .NSF database has an access control list (ACL) that specifies the level of access that users and servers have to that database. Although the names of access levels are the same for users and servers, those assigned to users determine the tasks that they can perform in a database, while those assigned to servers determine what information within the database the servers can replicate. Only someone with Manager access can create or modify the ACL.
Domino® server and Notes® user IDs
Domino® uses ID files to identify users and to control access to servers. Every Domino server, Notes® certifier, and Notes user must have an ID.
The execution control list
You use an execution control list (ECL) to configure workstation data security. An ECL protects user workstations against active content from unknown or suspect sources, and can be configured to limit the action of any active content that does run on workstations.
Domino® server-based certification authority
You can set up a Domino® certifier that uses the CA process server task to manage and process certificate requests. The CA process runs as a process on Domino servers that are used to issue certificates. When you set up a Notes® or Internet certifier, you link it to the CA process on the server in order to take advantage of CA process activities. Only one instance of the CA process can run on a server; however, the process can be linked to multiple certifiers.
SSL security
Secure Sockets Layer (SSL) is a security protocol that provides communications privacy and authentication for Domino® server tasks that operate over TCP/IP.
SSL and S/MIME for clients
Clients can use a Domino® certificate authority (CA) application or a third-party CA to obtain certificates for secure SSL and S/MIME communication.
Encryption
Encryption protects data from unauthorized access.
Name-and-password authentication for Internet/intranet clients
Name-and-password authentication, also known as basic password authentication, uses a basic challenge/response protocol to ask users for their names and passwords and then verifies the accuracy of the passwords by checking them against a secure hash of the password stored in Person documents in the Domino® Directory.
Multi-server session-based authentication (single sign-on)
Multi-server session-based authentication, also known as single sign-on (SSO), allows Web users to log in once to a Domino® or WebSphere® server, and then access any other Domino or WebSphere servers in the same DNS domain that are enabled for single sign-on (SSO) without having to log in again.
Using Security Assertion Markup Language (SAML) to configure federated-identity authentication
Federated identity is a means of achieving single sign-on, providing user convenience and helping to reduce administrative cost. In Domino® and Notes®, federated identity for user authentication uses the Security Assertion Markup Language (SAML) standard from OASIS.
Using a credential store to share credentials
In this release, the on-premises Domino® server can use a credential store application (credstore.nsf). The credential store is a secure repository for document encryption keys and other tokens necessary for Notes® client users to grant access to applications that use the OAuth (open authorization) protocol. OAuth allows user credentials to be shared with compliant applications so that users avoid extra password prompts.
Administering
This documentation provides information about the administration tools for managing and monitoring IBM Domino® servers and databases.
Administration tools
Topics in this section describe the tools you can use to administer a Domino® server.
Monitoring
This section describes how to use the tools and features that help you monitor a Domino® system.
Managing servers
Manage Domino® servers by performing any of these tasks.
Managing databases
Topics in this section describe how to set up and manage Domino® databases.
Tuning
Use this information to improve IBM® Domino® server, Domino Web server, and messaging performance through the use of resource balancing and activity trends, Server.Load commands, advanced database properties, cluster statistics, and the Server Health Monitor.
Resource balancing and activity trends
Domino® server resource utilization can be separated into two types, system activity and user activity. System activity, which includes the level of processor, disk, memory, and network consumption that Domino generates to keep the server running, is a fixed amount of activity, as long as systems are healthy and performing smoothly. Domino servers typically use a modest percentage of their resources to run. The remaining server capacity is used to support user activity, which varies with the usefulness of the data on the server.
The Server.Load tool
Server.Load is a capacity-planning tool that you use to run tests, also called "scripts" and "workloads," against a targeted Domino® server to measure server capacity and response metrics.
Tuning Domain Indexer performance
Each time the Domain Indexer task runs, it looks in the Domain Catalog for new databases that have the Include in multi database indexing property enabled. It then looks for documents and files in existing databases and file systems that are new or changed since the last time it ran, and adds them to the Domain Index.
Improving Domino® server performance
Read the following topics for help on improving basic Domino® server performance and capacity, as well as the performance of these features: Agent Manager, databases and the Domino directory, the directory catalog, LDAP searches, mail, Web server, Windows NT™ server, and UNIX™ server.
Improving Web server performance
After you set up the Domino® Web server and make sure that it runs properly, check the server's performance and response time.
Improving mail performance
Domino® includes features that improve efficiency in specific environments, but these features may not be switched on by default.
Setting advanced database properties
Advanced database properties include performance optimization and compression features, as well as ways to manage usability features such as unread marks and soft deletions.
Understanding cluster statistics
Three categories of Domino® cluster statistics help you analyze clusters
Improving the performance of the Server Health Monitor
If the Domino® Administration client workstation performs at 100 percent CPU utilization for a long period of time, the Server Health Monitor discards server statistic data to keep up with the workload.
Troubleshooting
This section describes how to find and solve problems with IBM® Domino® server and Administrator client.
Troubleshooting a problem
Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and how to resolve the problem.
Searching knowledge bases
You can often find solutions to problems by searching IBM® knowledge bases. You can optimize your results by using available resources, support tools, and search methods.
Getting fixes
A product fix might be available to resolve your problem.
Getting fixes from Fix Central
You can use Fix Central to find the fixes that are recommended by IBM® Support for a variety of products, including Lotus Domino. With Fix Central, you can search, select, order, and download fixes for your system with a choice of delivery options. A Lotus Domino product fix might be available to resolve your problem.
Contacting IBM® Support
IBM® Support provides assistance with product defects, answering FAQs, and performing rediscovery.
Exchanging information with IBM®
To diagnose or identify a problem, you might need to provide IBM® Support with data and information from your system. In other cases, IBM Support might provide you with tools or utilities to use for problem determination.
Subscribing to Support updates
To stay informed of important information about the IBM® products that you use, you can subscribe to updates.
Notices
IBM® mail support for Microsoft™ Outlook (Administering)
IBM® mail support for Microsoft™ Outlook allows your users to access their IBM Notes® mail with an Outlook client. First, install and configure IBM Traveler on the IBM Domino® server. Then deploy the client software in your environment.
Features and limitations
The following tables call out notable features and feature limitations in the current release of IBM® mail support for Microsoft™ Outlook. IBM mail support for Microsoft Outlook add-in includes functionality beyond what Microsoft Outlook offers natively.
System requirements
This topic describes the server requirements for IBM® mail support for Microsoft™ Outlook (IMSMO).
References to Traveler
IBM® mail support for Microsoft™ Outlook (MSMO) leverages IBM Traveler to allow Domino® and Microsoft Outlook to communicate. Therefore there may be references to Traveler procedures and commands in this documentation.
Configuring Traveler for use with Outlook
After installing the Traveler server, configure it for use with IBM® mail support for Microsoft™ Outlook (IMSMO).
Deploying the IBM® mail add-in client
After you configure the IBM® Traveler server, you can deploy the IBM mail support for Microsoft™ Outlook add-in client.
Troubleshooting common user issues
This topic describes troubleshooting tips, and offers solutions as available.
IBM mail support for Microsoft Outlook (Using)
Use IBM® mail support for Microsoft™ Outlook to access your IBM Notes® mail with your Microsoft Outlook client.
Accessibility features for IBM® mail support for Microsoft™ Outlook
Accessibility features assist users who have a disability, such as restricted mobility or limited vision, to use information technology content successfully.
Downloading the software
To obtain the latest software, download the IMSMO - IBM mail support for Microsoft Outlook eAssembly from the Passport Advantage site.
Client requirements
Make sure that your computer complies with the system requirements to use IBM® Mail support for Microsoft™ Outlook. In addition, make sure that you set required settings in Microsoft Outlook and IBM Notes®.
Supported languages
The IBM® mail support for Microsoft™ Outlook client supports the following languages:
Setting up IBM® mail support for Microsoft Outlook
Read the requirements. Then, install and setup IBM® mail support for Microsoft™ Outlook.
Using IBM mail support for Microsoft Outlook
IBM® mail support for Microsoft™ Outlook (IMSMO) provides you with Mail, Calendar, and Contacts features so that you can work with your IBM Notes® mail directly in your Microsoft Outlook interface.
Troubleshooting, known limitations, and restrictions
This section provides helpful troubleshooting tips, known limitations, and restrictions.