Configuring the Windows task scheduler for the Conversion server

This task must be completed on each of the Conversion servers. The HCL Docs conversion server has monitors to ensure that the processes that convert the different documents into formats that are used by the HCL Docs editors are available and working properly. It is done through the task schedulers in Windows. To ensure these schedulers are active and available, they need to be configured properly for your Windows environment.

Procedure

  1. Log in to the Document Format Conversion server with an administrator account.
  2. Click Start > Administrative Tools > Task Scheduler.
  3. Click Task Scheduler Library.
  4. Double-click the sym_monitor task instance.
    Note: To prevent Windows power shell screens from displaying for this task, select the check box for Hidden.
  5. Click the General tab. Under Security options, select the following options:
    • Run whether user is logged on or not
    • Do not store password
    • Run with highest privileges
  6. Click the Triggers tab.
  7. Select One time and click Edit.
  8. Specify values for the following settings. Suggested values are provided. Click OK.
    Field Value
    Begin the task At log on
    Delay task for Deselected
    Repeat Task every 5 minutes
    For a duration of Indefinitely
    Stop all running tasks at end of repetition duration Deselected
    Stop task if it runs longer than Deselected
    Activate Deselected
    Expire Deselected
    Enabled Selected
  9. Click OK.
  10. Click OK to close the Properties window.
  11. Right-click sym_monitor and select End. When prompted Do you want to end all instances of this task? click Yes. The status of the task changes to Ready.
  12. Right-click sym_monitor and select Run.
  13. Confirm that the status is Running. You might need to click refresh to show this state.
  14. Repeat the preceding process for the kill_timeout task.
    Note: To prevent Windows power shell screens from displaying for this task, select the check box for Hidden.
    Note: It can take up to 5 minutes for the processes to start after restarting the Windows server. You can check the status in the task scheduler, or monitor for the creation of soffice.bin processes in the task manager.