Preparing the Installation Manager | HCL Digital Experience

The IBM Installation Manager is used to install installation packages such as HCL Digital Experience and IBM WebSphere Application Server.


If you have an existing Installation Manager, start it and go to File > Preferences. Then, click Updates. Click the Search for Installation Manager updates check box. This box enables the Installation Manager to search for updates the next time you run an installation or update.

If you do not have an existing Installation Manager, then complete the following procedure:

  1. Start all servers and applications that require a port number to avoid port conflicts when installing HCL Portal.
  2. Type ping on a command line to verify that your fully qualified host name is properly configured.
  3. Type ping localhost on a command line to verify that your network is properly configured.
  4. If you are installing on a server with a firewall, antivirus, screen saver, or desktop search engine that is enabled, disable them before you install. If you do not disable them and the installation program detects them, a warning message displays during the installation or the installation might fail.
    Note: If you are using Windows Defender, it can cause installation failures. To avoid errors, add the C:\Users\Administrator\AppData\Local\Temp\ directory to the ignore list. If you use a different temp directory for your installation, add that directory to the ignore list.
  5. Run the following task from the IIM directory:
  6. Run the HCL Digital Experience Setup file downloaded from HCL Software
    setup64.exe Right-click on the HCL Digital Experience Setup file setup64.exe. Then, select Run as administrator to start.
    Note: If the language is not currently supported for the user interface, you might see the English version. For details on supported languages and the language codes for all of the HCL Portal user interfaces, see Supported languages in the HCL Digital Experience 8.5 documentation.