Configure Document Conversion Services | HCL Digital Experience

Learn how to configure the Document Conversion Services in HCL Portal. A knowledge of these prerequisites steps can assist you in preventing, identifying, and correcting problems that are related to Document Conversion Services.

Visual C++ libraries are required for Windows

To run Document Conversion Services on Windows, download Visual C++ libraries included in the latest Visual C++ Redistributable Package available from the Microsoft download site. There are three versions of this package, x86, x64, and IA64 for the 86-bit, 64-bit, and 64-bit Itanium systems.

You must search the Microsoft download site for the vcredist_x86.exe, vcredist_x64.exe, or vcredist_IA64.exe files.

Exporter task

Run the exporter task from the wp_profile_root/PortalServer/config/oiexport/exporter directory to ensure that you installed all the libraries.

A successful task displays the following message:
Error: no input file was specified
Error: no output file was specified
Error: No output id was specified