Getting the software | HCL Digital Experience

New and existing users need to sign up or register at HCL Software and download their HCL Digital Experience package.

Product software can be accessed from the HCL Software Licensing Portal. Additional guidance is available here: Step-by-step guide to downloading DX products and accessing Customer Support.

Additional HCL Digital Experience product offering and license details may be found at the HCL Software Product License site.

Installation paths

The following are the paths that you will start from depending on your current scenario:
  1. Fresh full installation (for new customers or for a new system)
  2. Updating an existing HCL Digital Experience 8.5 system

Fresh full installation

For a fresh full installation, follow the installation path:
  1. IBM® Installation Manager
  2. IBM® WebSphere® Application Server 9.0
  3. HCL Portal 8.5
  4. HCL Digital Experience CF13
  5. HCL Portal 9.0
  6. Corresponding edition files (HCL Portal Enable, HCL Portal Extend, HCL Portal Server, and HCL Portal Express)

After installing the IBM® Installation Manager, users need to configure the repositories for IBM® WebSphere Application Server 9.0, HCL Portal 8.5, HCL Digital Experience CF13, HCL Portal 9.0 and the corresponding edition files.

Update an existing HCL Digital Experience Version 8.5 system

The path from an existing HCL Digital Experience 8.5 system to HCL Digital Experience Version 9.0 is to download CF13 as well as the Version 9.0 files. Then install the cumulative fix via the usual CF process.