Supported migration paths

Note for new HCL customers: New users follow the proven stable path, which is to install HCL Digital Experience Version 8.5 and CF13, and add HCL Digital Experience Version 9.0 and CF17 to it to upgrade. Also, new users can also install directly to IBM® WebSphere® Application Server Version 9.0 out-of-the-box. New customers need to be on HCL Digital ExperienceVersion 9.0 and CF17 before installing Version 9.5.

Note for V8.5 customers: The new HCL Digital Experience is built on top of Version 8.5. HCL Digital Experience Version 9.0 adds IBM® WebSphere® Application Server Version 9.0 support. As such, existing customers on Version 8.5 need to migrate first to HCL Digital Experience 8.5 and update the version by installing CF13. To go to Version 8.5 to Version 9.0, current users simply add Version 9.0 and migrate their profile from IBM® WebSphere® Application Server 8.5 to Version 9.0.

Note for V9 customers: You cannot migrate directly to HCL Digital Experience Version 9.0 without installing HCL Digital Experience 8.5 base and update it with CF13. At this point, customers can go from Version 9.0 to the latest HCL Digital Experience by updating current version to CF17, and then install HCL Digital Experience Version 9.5. Afterwards, you can keep your profile at the current level or migrate your profile to IBM® WebSphere® Application Server Version 9.0.2

Note for Version 6.1 customers: If you are currently on Version 6.1, you must perform a two-step migration from Version 6.1 to Version 8.0, and then from Version 8.0 to 8.5. Go to the HCL Knowledge Base document, Migrating from HCL Portal 6.1 to Portal 8.0, for guidance on the two-step migration process. Then proceed to the Digital Experience Help Center Migration Overview to migrate from HCL DX Portal and Web Content Manager Version 8 to 8.5.