Renaming users

Character restrictions in the Designer require that you rename users by using the User Administration tool.

About this task

In the Designer, when you try to modify user information for a user who has a conflicting name, you get the following error message because of the angle bracket characters (< >) in the name: 
ERROR! The string value ("DupUser<SITE1>") is invalid: Names cannot

contain one of these characters:! "#$'()*+,./:;<=>?@[\]^‘{|}~

You must rename the user. You cannot modify any user information, except the Name field, until the user has a unique name that does not include the angle bracket characters (< >).

You cannot rename or delete a user group.

To rename a user:
  1. Click File > User Administration.
  2. In the User Administration window, double-click the user that you want to modify.
  3. In the User Properties window, modify the name of the user.
  4. Click OK.
  5. Upgrade the associated user database by clicking DB Action > Upgrade.
  6. In the Upgrade window, select the user databases that you want to upgrade.
  7. Click OK, then click OK again.
  8. The administrator at other sites must upgrade the database after receiving the synchronization packet that contains the changes.