Home
Administering
Learn how to administer the product.
Administering HCL Compass Multisite
Administering HCL Compass Multisite
Troubleshoot MultiSite operations
There are common situations in which running a HCL Compass MultiSite command produces an unexpected result, sometimes accompanied by a warning or error message.
Synchronization import problems
The topics in this section describe problems that can occur during the import phase of synchronization.
Packet is not applicable to any local replicas
The syncreplica –import command can fail when a synchronization server has been moved and the host-name property has not been updated with the chreplica command.

Packet is not applicable to any local replicas

The syncreplica –import command can fail when a synchronization server has been moved and the host-name property has not been updated with the chreplica command.

Import can fail with the following message:

multiutil: Error: Sync. packet pathname is not applicable to any local replicas.

To verify that the host-name property is wrong, use the lsreplica command. For example, if the above error occurred at the bangalore replica:

multiutil lsreplica -site bangalore -user kumar -p secret -long bangalore

Name:bangalore; Clan:TELECOMM; Family:PRODA; Host:shiphost1; 
Status: NORMAL, NOT CONNECTED;
Description:Production database

If the host name is incorrect, use the chreplica command to change it. Then send an update packet to the other replicas in the family.