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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Reference
Topics in the Reference section contain all of the HCL Commerce reference documentation.
Shopping flow URLs
HCL Commerce shopping flow URLs are organized by subsystem.
Order Management subsystem URLs
The Order Management subsystem includes all logic and data relevant to placing, processing, and managing orders. The Order Management subsystem also deals with returns.
Order task commands
The Order Management subsystem uses many task commands. Each task command performs one function.
ProcessOrderCmd
The ProcessOrderCmd task command makes the ProcessOrder server request.

Documentation
HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
- Getting started
  HCL Commerce has different advantages for business users, administrators and developers. HCL Commerce targets each of these roles with a tailored set of offerings so that each of your users can get maximum benefit.
- Installing and deploying
  Learn how to install and deploy HCL Commerce development environments and HCL Commerce production environments.
- Migrating
  Before you migrate to HCL Commerce Version 9.1, review this information to help plan and execute your migration.
- Operating
  Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
- Integrating
  Topics in the Integrating category highlight the tasks that are commonly performed for using HCL Commerce in combination with other products.
- Administering
  Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site.
- Customizing
  The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce.
- Tutorials
  HCL Commerce provides many tutorials to help you customize and understand your HCL Commerce instance and stores.
- Samples
  Topics in the Samples category highlight the various samples that are provided with HCL Commerce.
- Compliance
  The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards.
- Securing
  These topics describe the security features of HCL Commerce and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated.
- Reference
  Topics in the Reference section contain all of the HCL Commerce reference documentation.
  - HCL Commerce API reference
    HCL Commerce exposes two main programming APIs. The first and newest API is a REST interface, and most new classes are exposed here. The legacy Java API also contains new classes not suitable for REST, and can be browsed in Javadoc format.
  - Cross-reference of data beans and tables
    Data beans are grouped into several component groups.
  - Cross-reference of commands, tasks, and tables
    URL commands, controller commands, task commands, view commands and tables are related to each other.
  - Cross reference: Commands to beans to database tables
    Use this information when you are customizing a command and you want to know which tables are affected. You should also use this topic if you are modifying a table and want to know which commands and beans are affected.
  - Run Engine commands
    The following Run Engine commands are available by default for you to configure the applications that are running inside the containers.
  - Entering Docker containers
    To enter a Docker container you can complete the following steps.
  - Docker container start up logic for HCL Commerce Version 9.1
    When you deploy a container from an HCL provided image, an Entrypoint.sh helper script determines the configurations to use while starting up the container. Review the following information to learn about what the helper script does, and how you can customize the configurations.
  - HCL Commerce database schema
    The HCL Commerce database model was designed for data integrity and optimal performance. HCL Commerce provides several hundred tables that store HCL Commerce instance data. To maintain data integrity, and to ease maintenance referential integrity, constraints are widely used in the database model. Indexes are used carefully on tables to avoid over-indexing and to provide a good balance between data retrieval and data manipulation activities (insert and update). The business rules are implemented at the application level rather than by using database trigger. Triggers, however, are used to facilitate data staging and optimistic locking. A limited number of SQL-based database stored procedures are used for data intensive activities.
  - Payments subsystem
    In HCL Commerce, payment processing uses the Payments subsystem.
  - Dynamic caching
    In general, caching improves response time and reduces system load. Caching techniques are used to improve the performance of World Wide Web Internet applications. Most techniques cache static content (content that rarely changes) such as graphic and text files. However, many websites serve dynamic content, containing personalized information or data that changes more frequently. Caching dynamic content requires more sophisticated caching techniques, such as those provided by the WebSphere Application Server dynamic cache, a built-in service for caching and serving dynamic content.
  - HCL Commerce store pages properties
  - Cache-entry elements
    The root element of the cachespec.xml file, <cache>, contains <cache-entry> elements. The WebSphere dynamic cache service parses the cachespec.xml file during start-up, and extracts a set of configuration parameters from each <cache-entry> element.
  - Data Load utility configuration file schema
    The Data Load utility contains several configuration files. You can use the configuration file schema to understand and customize the data load configuration files.
  - HCL Commerce web services
    HCL Commerce provides many web services.
  - Utilities
    In HCL Commerce utilities are scripts that perform operations such as loading access control policies, loading store data, and cleaning the database of obsolete objects. In runtime environments, run utilities from the Utility server Docker container. In the development environment, run utilities from the bin directory.
  - Shopping flow URLs
    HCL Commerce shopping flow URLs are organized by subsystem.
    - Catalog subsystem URLs
      Catalog subsystem URLs include all logic and data relevant to a catalog, including categories, products and their attributes, items, and groupings of each, and any associations or relationships among them.
    - Member subsystem URLs
      The Member subsystem includes all logic and data relevant to registration, authentication, and grouping of all members. A member can be a user, an organization or organizational entity, or a member group.
    - Order Management subsystem URLs
      The Order Management subsystem includes all logic and data relevant to placing, processing, and managing orders. The Order Management subsystem also deals with returns.
      - Order abbreviations
        Several order URLs accept order abbreviations such as "*" and "." to indicate one or more values for some of their parameters that specify order identifiers. URLs that accept order abbreviations generally accept any of the following abbreviations, although "**" and ".**." (which involve creating a new order) may not be applicable for some URLs. Refer to each URL's documentation to understand which abbreviations are accepted by each URL. Many URLs accept the following order abbreviations for parameters that specify order reference numbers.
      - Error codes for error views
      - Overall shopping flow diagram
        A diagram showing various scenarios including the service calls, optional commands, controller commands and views.
      - Order status transition flow diagrams
        The four diagrams are comprised of one overall view and three simplified diagrams each showing a particular flow process. The status transition in each shopping flow diagram applies to all business models.
      - Order task commands
        The Order Management subsystem uses many task commands. Each task command performs one function.
        PrepareOrderCmd
        The PrepareOrderCmd task command prepares an order by determining prices, discounts, shipping charges, and taxes for an order.
        ProcessOrderCmd
        The ProcessOrderCmd task command makes the ProcessOrder server request.
        PreProcessOrderCmd
        The PreProcessOrderCmd task command preprocesses the order.
        ReprepareOrderCmd
        The ReprepareOrderCmd task command recalculates shipping charges and taxes, and locks the order.
        DoInventoryActionCmd
        The DoInventoryActionCmd task command interfaces with all inventory operations.
        AddOrderItemComponentsCmd
        The AddOrderItemComponents task command creates the components that are associated with a composite order item.
        UpdateShippingAddressCmd
        The UpdateShippingAddressCmd task command updates the shipping address for the passed order items.
        UpdateShipInfoCmd
        The UpdateShipInfoCmd task command updates shipping information.
        RaiseOrderEventCmd
        The RaiseOrderEventCmd task command is used to raise an order related event. Default implementation of this command is RaiseOrderEventCmdImpl.
        PrepareShipInfoCmd
        The PrepareShipInfoCmd performs a verification between the SHIPINFO table and the ORDERITEMS table and checks for orphaned SHIPINFO records.
        CheckAndResetOrderItemPriceFlagCmd
        The CheckAndResetOrderItemPriceFlagCmd task command is used to check and reset the bit price flag "PRICE_REFRESHED" for the order items if price is expired. The flag PRICE_REFRESHED indicates whether the price should be recalculated. If the price is expired, the flag should be reset to 0 and price should be recalculated.
        ValidateShippingAdjustmentCmd
        The ValidateShippingAdjustmentCmd task command is used to find any inconsistencies in the order's shipping adjustments. If new items have been added then the value returned from hasShoppingCartChanged() will be true else it will be false.
        OrderCommentRecordContrlCmd
        The OrderCommentRecordContrlCmd task command creates the order comments and notifies the shopper if needed.
        ValidatePaymentMethodCmd
        The ValidatePaymentMethodCmd task command checks whether the payment method to be added comply with the Buy Online Pick In Store rules.
        UpdateSpendingLimitCmd
        The UpdateSpendingLimitCmd task command checks account, spending limit and purchase order number, and updates some items if needed.
        RaiseOrderSubmitEventCmd
        The RaiseOrderSubmitEventCmd task command raises an event for order submit or process payment authorization complete.
        TransferOrderCmd
        The TransferOrderCmd task command confirms successful transfer of an order to an external system.
        OrderMessagingCmd
        The OrderMessagingCmd task command generates an outbound order create message.
        CheckOrderAcceptanceCmd
        Checks that an Order can be accepted for processing.
        ValidateOrderAddressCmd
        The ValidateOrderAddressCmd task command validates the shipping or billing address for the order or order items using given criteria.
        CheckPaymentTCsCmd
        The CheckPaymentTCsCmd task command checks account, spending limit and purchase order number.
        SetOrderOrganizationCmd
        The SetOrderOrganizationCmd task command sets the organization information of an order when called by other order commands.
        ResolveOrderItemPriceCmd
        The ResolveOrderItemPriceCmd task command resolves the price for a group of order items from one order.
        CalculateOrderCmd
        The CalculateOrderCmd task command handles free gifts and implements the core logic of calculation.
      - Orders URLs
        The following URLS are related to orders:
      - Order item URLs
        The following URLs are related to order items:
      - Order fulfillment URLs
        The following URLs are related to order fulfillment:
      - Order quotation URLs
        The following URLs are related to order quotations:
      - Returns and refunds
        The following URLs are related to Returns and refunds.
      - Scheduled orders URLs
        The following URLs are related to scheduled orders:
      - Currency
        The following URL is related to currency.
      - Requisition lists
        A requisition list is a list of items that is used to create orders at a later date. Users can create requisition lists of items that they order frequently and use it to periodically re-order the items. Each item on a requisition list is associated with a catalog entry and has the following attributes: SKU, Quantity, Last update time, Owner, Store, Type: private or shared. Private requisition lists can be viewed and modified only by a certain user, typically the creator. A shared requisition list can be read and used by the users in the same organization.
    - Request for Quote (RFQ)
      A Request for Quote (RFQ) is a type of trading mechanism available in HCL Commerce. You can maintain and administer RFQs using the HCL Commerce Accelerator. When you publish the advanced B2B starter store provided with HCL Commerce, you get the RFQ request tool.
  - Messaging system URLs
    The following URLs relate to the Messaging system.
  - Scheduler URLs
    The server subsystem consists of functions that are associated with URLs that are run by the scheduler.
  - jQuery Enhancements API
    The Aurora starter store in HCL Commerce is completely written in jQuery, which is one of the most commonly used JavaScript libraries used in dynamic websites. The jQuery AJAX and events API provides an easy to use framework that meets most AJAX requirements for storefront development.
  - HCL Commerce foundation tag library
    The HCL Commerce foundation JSTL tag library is a collection of custom tags that are provided to you to support the authoring of HCL Commerce JSP files. HCL Commerce stores use the JavaServer Pages Standard Tag Library (JSTL) to perform logic, instead of Java code. At the same time, business logic is moved into data beans. The combination of these steps allows for less Java code in a JSP page.

ProcessOrderCmd task command

The ProcessOrderCmd task command makes the ProcessOrder server request.

Task command

com.ibm.commerce.order.client.commands.ProcessOrderCmd

Implementation class

com.ibm.commerce.order.client.commands.ProcessOrderCmdImpl

Commands called

Possible callers

ProcessBackordersCmdImpl

ProcessFutureOrdersCmdImpl

BatchOrderRequestCmdImpl

OrderProcessCmdImpl

OrderProcessPostApprovalCmdImpl

Behavior

If Unified Business Flow is not enabled or is enabled and approval is needed:

Call PreProcessOrderCmd

Configure order notification

Compare order totals and order item totals and if not equal, throw an exception

Call DoInventoryActionCmd to update inventory

Get current charges. If the current charges are bigger than the order total, throw an exception

Call UpdateSpendingLimitCmd to check the trading agreement spending limit and validate the PO number

Call PrimePaymentCmd (EDP command) to guarantee that the customer has funds to pay for the order

Call RaiseOrderSubmitEventCmd to raise the order submit event

Call CalculationHelper to finalize calculation usages

Update the status of the order and the order items accordingly

Configure the notification attributes so that an email notification can be sent

If OrdersMgpPersistListener is enabled:

Call PersistOrdersWithMemberGroupIdsForCurrentUserCmd (Marketing command) to persist the orders_id with the member group id

Call ExtOrderProcessCmd to execute customization logic

Validate the order inventory status. If backorder is not allowed and one of the items in the order is backordered, throw an exception

Call TransferOrderCmd to transfer the order to an external system if needed

Call OrderMessagingCmd to generate the outbound Order Create Message

Call NotificationHelper to notify shopper that an order is received