WebSphere Commerce Developer

Troubleshooting: Unable to reinstall the fix pack due to the file setenv.bak

If you uninstall WebSphere Commerce fix pack 1 and attempt to reinstall the fix pack, an error may occur during the reinstallation.


During WebSphere Commerce fix pack 1 reinstallation, the update fails because the file WC_installdir\bin\setenv.bak already exists and therefore cannot be created.


  1. Navigate to the WC_installdir\bin directory and delete the setenv.bak file.
  2. Reinstall WebSphere Commerce fix pack 1.