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The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Tax
If you encounter problems while using the tax codes or calculation codes, refer to the troubleshooting information to help determine the problem and find possible solutions.
Tax calculation code problem
There are situations when you want to define a large number of calculation rules for the tax calculation code. For example, you might want to define a large number of rules based on the Zip code.

Troubleshooting: Tax calculation

There are situations when you want to define a large number of calculation rules for the tax calculation code. For example, you might want to define a large number of rules based on the Zip code.

Problem

Defining a large number of calculation rules for the tax calculation code can lead to out of memory issues.

Solution

Reduce the number of calculation rules in the JURST and JURSTGROUP tables. At the JURST table level, you can define one jurisdiction for a group of zip codes through the ZIPCODESTART and ZIPCODEEND columns. Furthermore, for the jurisdictions with the same rate, you can represent them as one JurisdictionGroup, and define the rule at the JurisdictionGroup level.