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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Developing
The topics in the Developing section describe tasks performed by an application developer.
Controller layer
The Controller layer is the conductor of operations for a request. It controls the transaction scope and manages the session related information for the request. The controller first dispatches to a command and then calls the appropriate view processing logic to render the response.
Integrating with back-end systems and external applications
External systems integration is a key feature of the WebSphere Commerce solution. In WebSphere Commerce business logic is enabled for integration and built-in adapters and interfaces are provided for common integration points. Additionally, the WebSphere Commerce integration solution leverages integration standards by using various IBM connectivity solutions.
Order and quote capture integration
The Order and Quote Capture Integration provides an open and extensible framework that supports outbound integration of WebSphere Commerce with a generic external system.
Order and quote capture integration flows
This section describes the message flows involved in the Order and quote capture integration framework when customers browse the catalog, create a shopping cart and submit an order or a quote to the external system, or view the details for orders and quotes submitted by them in the external system.
View submitted quotes flow
This section describes the message flows between WebSphere Commerce and the external system when customers place a request to view quotes submitted by them in the external system.

WebSphere Commerce Enterprise

View submitted quotes flow

This section describes the message flows between WebSphere Commerce and the external system when customers place a request to view quotes submitted by them in the external system.

Customers view a listing and details of all the quotes submitted by them in the external system. Regardless of the channel used to submit the quotes in the external system, customers will always be able to view all their quotes that exist in the external system, from the WebSphere Commerce storefront.

Following are the series of actions involved in viewing details of quotes from the WebSphere Commerce storefront after a customer logs in to the WebSphere Commerce storefront:

Customer requests to view their submitted quotes from WebSphere Commerce storefront.
WebSphere Commerce makes the GetQuote(ByCustomerDN)) call to the external system to retrieve a list of quotes submitted by the customer to the external system, irrespective of the channel used to submit quotes in the external system. Customer is presented with a listing of all their submitted quotes.
Customer requests to view the details for a particular submitted quote.
WebSphere Commerce makes the GetQuote(ByID) call to the external system to retrieve the quote details from the external system.

The following diagram illustrates the view submitted quotes message flow between WebSphere Commerce and the external system.

View submitted quotes flow