Troubleshooting: Brazil features do not appear in the storefront

Brazil features, such as the Código de Endereçamento Postal (CEP) field in the Registration page, are not visible in the storefront.

Problem

Although the Brazil store archive file was successfully published on top of the Madisons starter store, the Brazil-specific features do not appear in the storefront.

Solution

The following table lists and describes potential reasons why the Brazil features do not appear in the storefront.

Troubleshooting

Problem

Action

You visited the Madisons storefront before publishing the Brazil store archive.

Use one of the following methods to clear the cache to remove any JSP files that DynaCache might have cached in memory: Use the Cache Monitor . Stop the WebSphere Commerce server and then restart the WebSphere Commerce server . Delete cached JSP files for the application. The cached files are in the following locations: WCDE_installdir \wasprofile\temp\localhost\server1\WC\Stores.war\Madisons WAS_installdir /profiles\ instance_name \temp\WC_node_name\server1\WC_instance_name\Stores.war\Madisons