Client Installation and Updates

There are various ways to handle the deployment of CPM for Mac clients to your endpoints. You will need to determine the one that works best for you and your organization. Best practices suggest that you start incrementally: deploying, then configuring a few clients, and then gradually proceeding until CPM for Mac clients are installed on all your endpoints.

The Tasks created by the procedures below can be deployed only to relevant computers. In the IBM BigFix environment, relevance is determined by a "relevance statement" that defines certain conditions that the computer must meet. The number of relevant computers is indicated after the Task name. Computers running a BigFix Agent can receive relevance statements. When they do, they perform a self-evaluation to determine whether they are included in the criteria. Relevant computers then complete whatever Action is specified.

When you target more than a few computers at the same time, Trend Micro suggests that you target endpoints by property rather than by list. Targeting by property does not require a relevant computer status and allows for the use of logic such as: "Install on all iMac computers, in California, that are part of the User group."

CPM for Mac Console and Client System Requirements

For information about IBM BigFix Server and IBM BigFix Console requirements, see the Trend Micro Endpoint Security Platform Administrator's Guide.

Supported operating systems:
  • Mac OS 10.5.x ~ 10.8.x
  • Mac OS X 10.9
  • Mac OS X 10.10
  • Mac OS X 10.11
CPM for Mac supports migrations from:
  • CPM for Mac 1.x client

Incompatible or Conflicting Programs

For a complete list of incompatible or conflicting programs, see Conflicting or Incompatible Programs. Here is a short list of software that must be removed from the endpoints before you deploy the CPM for Mac client:
  • Trend Micro Smart Surfing for Mac and Trend Micro Security for Macintosh.
  • AntiVirus software for Mac, including Symantec AntiVirus, McAfee VirusScan, Sophos Antivirus, and Intego VirusBarrier.