Appendix B: Reference Lists

Reference lists of available Virus/Malware Scan Actions, Pattern and Scan Engine Files, and Scan Action Results for Compressed Files.

Available Virus/Malware Scan Actions

Delete
CPM for Mac deletes the infected file.
Quarantine
CPM for Mac moves infected files to the following, non-configurable, directory on the client’s computer:
/Library/Application Support/TrendMicro/common/lib/vsapi/quarantine/
Clean
CPM for Mac cleans the infected file before allowing full access to the file. If the file is uncleanable, CPM for Mac performs a second action, which can be one of the following actions: Quarantine (typical), Delete, Rename or Pass.
Pass
CPM for Mac performs no action on the infected file but records the virus or malware detection in the logs. The file stays where it is located. CPM for Mac cannot use this scan action during Real-time Scan because performing no action when an attempt to open or execute an infected file is detected allows virus and malware code to execute. All the other scan actions can be used during Real-time Scan.

For the "probable virus/malware" type, CPM for Mac always performs no action on detected files (regardless of the scan type) to mitigate false positives. If further analysis confirms that the probable virus or malware is indeed a security risk, a new pattern will be released to allow CPM for Mac to take the appropriate scan action. If actually harmless, the probable virus or malware will no longer be detected.

Pattern and Scan Engine Files

Virus Pattern
A file that helps CPM’s conventional scan clients identify virus signatures, unique patterns of bits and bytes that signal the presence of a virus.
Virus Scan Engine
The engine that scans for and takes appropriate action on viruses/ malware; supports 32-bit and 64-bit platforms.
Spyware Active-monitoring Pattern File
used for real-time spyware/grayware scanning.

Scan Action Results for Compressed Files

Status of Clean/ Delete Infected Files in Compressed Files CPM for Mac Action Compressed File Format Result
Enabled Clean or Delete Not supported Example: def.rar contains an infected file 123.doc. CPM for Mac encrypts def.rar but does not clean, delete, or perform any other action on 123.doc.
Disabled Clean or Delete Supported/ Not supported Example: abc.zip contains an infected file 123.doc. CPM for Mac does not clean, delete, or perform any other action on both abc.zip and 123.doc.
Enabled/Disabled Not Clean or Delete (in other words, any of the following: Quarantine or Pass) Supported/ Not supported Example: abc.zip contains an infected file 123.doc. CPM performs the configured action (Quarantine or Pass) on abc.zip, not 123.doc.

If the action is: Quarantine: CPM for Mac quarantines abc.zip (123.doc and all non-infected files are quarantined).

If the action is Pass: CPM for Mac performs no action on both abc.zip and 123.doc but logs the virus detection.