CPM Client Management

The steps below are for experienced IBM BigFix administrators who want a reference list of tasks involving the CPM clients.

Display the BigFix Icon on Endpoints

From the BigFix Console, click Endpoint Protection > Core Protection Module > Common Tasks > Core Protection Module > Core Protection Module - Enable Client Dashboard. A screen displaying the Task Description tab appears.

View BigFix Hidden Client Statistics for a Given Account

From the endpoint you want to check, press: CTRL+ALT+SHIFT+T

Decrypt Quarantined Files

Warning: Decrypting an infected file might spread a virus or malware to other files. Trend Micro recommends isolating the computer with infected files by unplugging it from the network. Move important files to a backup location.

When you decrypt or encrypt a file, CPM creates the decrypted or encrypted file in the same folder. For example, to decrypt files in the suspect folder and create a debug log, type: VSEncode [-d] [-debug]

Required files:

Main file: VSEncode.exe
Required DLL files: Vsapi32.dll

Run Restore Encrypted Virus using the following parameters:


Parameter	Result
none	Encrypt files in the Suspect folder.
`-d`	Decrypt files in the Suspect folder.
`-debug`	Create debug log and output in the client temp folder.
`/o`	Iverwrite encrypted or decrypted file if it already exists.
`/f <filename>`	Encrypt or decrypt a single file.
`/nr`	Do not restore original file name.

Deploy CPM Clients

Click Endpoint Protection > Core Protection Module > Deployment > Install.
Click Core Protection Module - Endpoint Deploy.

Remove CPM Clients

From the BigFix Console, click Endpoint Protection > Core Protection Module > Deployment > Uninstall.
Click Core Protection Module - Endpoint Uninstall in the list of Actions that appears.

Enable the Client Console (for Mac)

From the BigFix Console, click Endpoint Protection > Core Protection Module > Common Tasks > Core Protection Module > Client.
Select Core Protection Module for Mac - Enable Client System Tray Icon.