Client Connection with CPM Server

Icons on the client computer’s system tray indicate the client’s scan service status with the CPM server.

Table 1. Conventional Scan Client Icons

Icon

Status

Description

Normal

All components are up-to-date and services work properly.

Scanning

Manual or On-Demand scan is in progress

No real-time protection

The Real-time scan service is disabled.

Improper service

Improper scan service status. User cannot perform scans.

Normal

Real-time Scan and Web Reputation service are enabled.

No real-time protection

Real-time Scan is disabled and Web Reputation service is enabled.

Table 2. Smart Scan Client Icons

Icon

Status

Description

Normal

The client can connect to a Smart protection Server and/or the Smart Protection Network. All services work properly.

No real-time protection

The client can connect to a Smart protection Server and/or the Smart Protection Network. Real-time Scan is disabled.

Improper service

The client can connect to a Smart protection Server and/or the Smart Protection Network.

Improper scan service status.

Improper service

The client cannot connect to a Smart protection Server and/or the Smart Protection Network.

Improper service

The client cannot connect to a Smart protection Server and/or the Smart Protection Network. Real-time Scan is disabled.

Improper service

The client cannot connect to a Smart protection Server and/or the Smart Protection Network.

Improper scan service status.