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Installation Guide
Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.
Introduction to Tiny Core Linux - BigFix Virtual Relay
Follow the step-by-step sequence of operations needed to build the virtual machine, from the downloading of the ISO image to the complete setup and configuration of the BigFix Virtual Relay.
Phase 1 - Configuring the Tiny Core Linux virtual machine
In Phase 1, you set up a virtual machine with the Tiny Core Linux operating system that can instantiate the BigFix relay.
Creating a virtual machine
Starting from your ESXi hypervisor, create a new virtual machine.

Installation Guide
Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.
- Introduction
  BigFix aims to solve the increasingly complex problem of keeping your critical systems updated, compatible, and free of security issues. It uses patented Fixlet technology to identify vulnerable computers in your enterprise. With just a few mouse-clicks you can remediate them across your entire network from a central console.
- BigFix Platform Unicode Support Overview
  BigFix Platform V10 gathers data from BigFix clients deployed with different code pages and languages, encode the data into UTF-8 format, and report it back to the BigFix server.
- Sample deployment scenarios
  The following deployment scenarios illustrate some basic configurations taken from actual case studies.
- Requirements and assumptions
  BigFix runs efficiently using minimal server, network, and client resources.
- Types of installation
  Before you install the product, decide if you want to do an evaluation or production installation.
- Managing licenses
  You must obtain a license key before you can install and use BigFix.
- Before installing
  Before running the installation make sure that you read the following topics and run the requested activities if needed.
- Installing on Windows systems
  Now that you understand the terms and the administrative roles, you are ready to get authorized and install the programs.
- Installing on Linux systems
  After understanding the terms and the administrative roles, you are ready to actually get authorized and install the programs.
- Installing the clients
  Install the BigFix client on every computer in your network that you want to administer, including the computer that is running the console.
- BigFix Administration Tool
  The BigFix Administration Tool, also called BESAdmin, is the tool we use to perform configuration changes and maintenance operations.
- Post-installation configuration steps
  After having run the installation, make sure that you read the following topics and run the requested activities if needed.
- Managing relays
  Relays can significantly improve the performance of your installation.
- Introduction to Tiny Core Linux - BigFix Virtual Relay
  Follow the step-by-step sequence of operations needed to build the virtual machine, from the downloading of the ISO image to the complete setup and configuration of the BigFix Virtual Relay.
  - Architectural overview
    Tiny Core Linux (TCL) runs from a RAM copy created at boot time.
  - Phase 1 - Configuring the Tiny Core Linux virtual machine
    In Phase 1, you set up a virtual machine with the Tiny Core Linux operating system that can instantiate the BigFix relay.
    - Downloading the ISO image
      The ISO image is available at http://tinycorelinux.net.
    - Creating a virtual machine
      Starting from your ESXi hypervisor, create a new virtual machine.
    - Installing Tiny Core Linux on the virtual machine
      Start the virtual machine that you created and follow these steps.
  - Phase 2 - Preparing the BigFix Virtual Relay template
    After installing Tiny Core Linux on the virtual machine, shut down the virtual machine.
  - Phase 3 - Configuring the BigFix Virtual Relay instance
    Depending on the choice you made when creating the template (manual deployment or auto-deployment), the method of deploying future virtual relay instances changes.
  - Maintenance
    After completing Phase 3, the Virtual Relay is fully operational and communicates with the BigFix core server.
  - Troubleshooting
    Some known issues.
  - Limitations
    Some known limitations.
  - VMware and Open VM tools
    If during the template creation you specified "y" (yes) to the VMware Tools configuration, only a minimal set of Open VMware Tools was installed, because they are running on a Tiny Core Linux machine with a Text-based user interface only.
  - Auto-Deployment
    To instantiate the virtual relay instance by using the Auto-Deployment mode, you must copy the network.conf file into the /opt/bigFix/config directory of the instance that you are deploying.
  - Modifying the Virtual Relay template
    After you create the Virtual Relay template, you can deploy all the required Virtual Relay instances.
- Setting up a proxy connection
  If your enterprise uses a proxy to access the Internet, your BigFix environment can use that communication path to gather content from sites.
- Running backup and restore
  You can schedule periodic backups (typically nightly) of the BigFix server and database files, to reduce the risk of losing productivity or data when a problem occurs by restoring the latest backup.
- Upgrading on Windows systems
  Before you begin
- Upgrading on Linux systems
  Before you begin
- SQL Server parallelism optimization
  The performance of an SQL Server database instance can often be improved by small tweaks. Performance might also be hindered by simple oversights. In fact, some SQL Server parallelism settings have suboptimal default values. Moreover, they have to be re-tuned after an hardware upgrade. Other issues might arise from inadvertent hardware configurations, especially when SQL Server is hosted on a virtual machine (VM).
- Known limitations and workarounds
  This section describes the known limitations and possible workarounds.
- Logging
  This section describes the log files associated with the BigFix components.
- Uninstalling the BigFix client
  To uninstall the BigFix client installed on the various operating systems, see the following sections.

Creating a virtual machine

Starting from your ESXi hypervisor, create a new virtual machine.

Complete the following steps:

Create a new Custom virtual machine.
Provide the virtual infrastructure specific information depending on your environment, such as:
- Name and location (for example: Specify "Template BigFix VR")
- Host and cluster
- Resource pool
- Data store
- Virtual machine version. Choose the latest version.
Provide the virtual machine settings. Set the guest operating system by selecting Linux and specify the Other 2.6.x Linux (32-bit) as minimum version. This choice allows you to use the VMware Tools. The last tested configuration is Tiny Core 12.0 with "Other 4.x Linux (32-bit)".
Specify the virtual machine resources:
- For details about the BigFix Relay resources configuration, refer to the Capacity Planning Guide at BigFix Performance & Capacity Planning Resources.
- According to your available networks, select the name of your network and select VMXNET3 as its adapter. This choice allows you to use the network driver provided by VMware Tools.
- Set the disk size according to your needs and choose IDE 0 as "Virtual Device Node". IDE is the only supported Virtual Device Node.
From the summary panel, review the configuration displayed, enable the editing of the virtual machine settings, and click Continue.
Edit the virtual machine settings to mount the CorePlus ISO image previously downloaded:
1. Browse the data store for the ISO file that you downloaded from http://tinycorelinux.net
2. Enable the DVD-ROM to be connected to the virtual machine at startup time.
3. Click Finish.