Upgrading on Windows systems

Before you begin

  • It is not possible to upgrade from BigFix Version 9.5.17 to Version 10.0.0 and 10.0.1.
  • Carefully review the minimum OS and database requirements for BigFix Server.
  • Ensure that the current version is at 9.5.10 or later.
  • If you are using MS SQL Always On Availability Group, you must temporarily disable the feature.
Upgrade the BigFix components to V10.0 strictly in the following order:
  1. The BigFix servers and consoles. These components must match their versions and must be upgraded at the same time (consoles with a version earlier than or later than the server version are not allowed to connect to the server and database).
  2. The BigFix relays
  3. The BigFix agents.
During the upgrade, the versions of the different components must respect this rule: server version >= relay version >= client version

As a best practice, follow the instructions provided in Running backup and restore to make a recovery copy of your BigFix Server environment and to ensure that, if needed, you can run the rollback.

For upgrading a DSA environment, or an environment having remote database, or remote components, see Manual upgrade.

Note: If the WebUI is deployed, it should be upgraded at the same time as the BES Server. See WebUI Installation.