Nudge using BigFix agent

Understand how to run a Fixlet using BigFix console.

  1. Login to BigFix console and select All Content from the list of available domains.
  2. To access the Fixlet, select Sites > Site Patches for Mac OS X > Fixlets and Tasks.
  3. From the list of Fixlets, click Fixlet: UPDATE: Mac OS (Release) (Version no.) Available via Nudge.
  4. Define the required parameters and click Take Action.
    Note: On failure of Take Action, BigFix will retry this action a maximum of 999 times.


Customized Parameter

Nudge UI reflects the parameter values that you have entered in the checkbox.

  • Number of days gives the information about the deadline to install the OS updates.
  • Update URL textbox contains URL which is customizable by the admin and the default URL takes you to the official page of Apple release update.
  • Other parameter values that you enter in their textbox for Main header, sub header, Main content header, Main content sub header, Main content note, and Main content texts are customizable and available on Nudge UI.
    Note: To create a new paragraph in the Main content texts field, users need to use the \n (new line escape sequence) to indicate the start of a new line after the previous one.
  • Figure 1. UI parameter details


Update Device using Nudge

When there is a newer OS version available, BigFix administrator must take an action to trigger Nudge UI on the endpoint. If the user clicks on the defer-Later option, then the Nudge UI is triggered at an interval of 30 minutes. After you choose the Update Device, users can see the Software Update window and they can follow the instruction to update Mac OS.
  • By clicking on Upgrade Now button, endpoints are updated with latest Mac OS Release.
  • To install Mac OS update, users can click on More info, select exact Mac OS update and click Install Now.
Figure 2. Update Device using Nudge




Defer using Nudge

Custom allows the user to postpone the update to a preferred number of days, but the date cannot be after the predefined deadline. Also, users will not be able to perform any operation on their endpoints if the updated dates exceeds the defined deadline. If you are not clicking on Update Device and exceeded the defer count set by admin, then the Nudge UI will restrict the access to any other application on endpoints and you have to update the device at the end.
Figure 3. Defer using Nudge