Contact info

HCL License and Delivery Portal
https://hclsoftware.flexnetoperations.com/flexnet/operationsportal/logon.do
HCL Customer Support
https://hclpnpsupport.hcltech.com/csm
When calling or submitting a problem to Support please have the following information ready:
  • The operation you performed, and error message you received
  • Background information to help us understand the issue
  • Version of AppScan Standard you are using
  • Impact of the issue on your organization, schedule, deadlines
  • Upload logs, data, and screen captures to the ticket