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Installation
Learn how to install the AppScan Central Platform and AppScan 360° Static Analysis.
AppScan Central Platform
The AppScan Central Platform is the foundation of HCL AppScan 360°.
Troubleshooting

Getting started
Welcome to the documentation for HCL AppScan 360°, where you can find information about how to install, maintain, and use this service.
Installation
Learn how to install the AppScan Central Platform and AppScan 360° Static Analysis.
- AppScan Central Platform
  The AppScan Central Platform is the foundation of HCL AppScan 360°.
  - System requirements
    System requirements and supported operating systems and languages for the AppScan Central Platform. Also learn about the supported browsers and minimum resolution for the service.
  - Installing ASCP
  - Using ASCP
  - Updating ASCP
  - Uninstalling ASCP
  - Troubleshooting
- AppScan 360° Static Analysis
  Static analysis has changed: what was once a security tool is now a core development application. That evolution called for an evolution in the technology. AppScan 360° Static Analysis (AppScan 360° SAST) is a micro-services based, Kubernetes-managed environment that provides static analysis scanning capability in AppScan 360°. AppScan Central Platform (ASCP) communicates with AppScan 360° Static Analysis to execute scans submitted by the end users.
Administration
Define users, applications, policies, and configure DevOps integrations.
Navigation
This section describes the items on the main AppScan 360° menu bar, with links to more detailed information.
Static analysis
Use static analysis (SAST) to scan for security vulnerabilities in web and desktop applications. Static analysis includes Intelligent Finding Analytics (IFA) and Intelligent Code Analytics (ICA).
Results
The Scans and Sessions page lists scans under the categories where you can view your scan results, including scan statistics. To view, rescan, or download reports, select a scan.
Reference
Some frequently asked questions, and information about integrating AppScan 360° into the product lifecycle (SDLC).

Troubleshooting ASCP

The following logs may help troubleshooting ASCP:

Installation logs are located in the AppScan 360° root directory:
```
"Logs\install_<timestamp>.log"
```
Application logs are located in:
```
C:\temp\Logs\ASoC
```

Application logs are limited to 2MB. Once this limit is reached, another log will be created, up to ten log files total.

Important: Logs may contain sensitive information, such as email addresses or user names.

If any of the above services are missing or do not start after installation, run the installation script again with the -reconfigure flag. See Updating the Central Platform.

General scan issues

Three services should exist after installation:

AppScan360 Report Service
AppScan360 Server Service
AppScan360 Issue Information

Login issues

If you have issues logging in to AppScan 360°, try the following:

Verify that the AppScan 360° machine can connect to the database machine.
Verify that the AppScan 360° database was created successfully on the database machine.
Verify that the SQL server is configured to allow remote connections.
Verify that the AppScan 360° machine can connect to the LDAP server.
Check the LDAP configuration in theAppScan360.config file.

IIS issues

If you have IIS issues, try the following:

Ensure there are no other websites using ports 80, 443, 8081, 8090, or 5000.
Check that all application pools and websites have started. The websites names and their respective app-pools are:
- external-entrypoint: external-entrypoint
- AppScan: usersite-api
- agents-api: agents-api
Check that all websites have the SSL certificate bound. Unless specified otherwise, the SSL certificate that is configured will be ASoP Certificate.

Support

HCL Customer Support