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Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
Unica Discover Administration Manual
Discover Admin Overview
This section is an overview to the Discover system and its components.
Search, Replay, and Reporting
After the session data has been processed, it is available to Discover users to monitor the health of their business and solve problems. Discover includes several tools for these purposes.

Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
- Unica Discover Administration Manual
  - Discover Admin Overview
    This section is an overview to the Discover system and its components.
    - What is Discover?
      Unica Discover is customer experience management (CEM) software that performs the following functions:
    - How Discover Works
      Discover software running on computers in your data center is configured to see every byte of data exchanged between your web servers and the browsers on your visitors' computers. Discover passively captures the bi-directional data stream and forwards a copy of each relevant packet of that data to a server running the Discover system.
    - Discover Terms and Concepts
      The figure below illustrates Discover's data structure at a lower level.
    - Search, Replay, and Reporting
      After the session data has been processed, it is available to Discover users to monitor the health of their business and solve problems. Discover includes several tools for these purposes.
    - Login requirements
      Certain prerequisites are required before logging in.
  - Discover System Monitoring
    Discover provides several mechanisms for monitoring the health of the Discover system and Discover user activities. This section provides access to the various tools available in the Discover system for monitoring it and its users.
  - Portal Management
    This section contains administration topics for managing the Discover Portal and features available through it.
  - Discover Management System
    The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
  - Database Administration
    The Unica Discover datastore runs on top of a set of four Microsoft™ SQL Server databases.
  - Report Access Permissions
    Users whose accounts contain the proper permissions may administer Discover reports. Depending on the type of report, permissions to administer individual reports of that type are configured in the report definition.
  - Managing User Agents
    Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
  - Configuring User Agent Detection
    This section describes how to acquire and maintain the configuration files necessary for parsing of fixed and mobile user agents and how to prepare those files for use in the Unica Discover platform.
  - Configuring User Agent Events
    To use the data that is injected into the [ExtendedUserAgent] section by the Discover SessionAgentTLTRef, a Discover administrator must create events that create charts for this data.
  - User Agent Tools
    These external utilities can be used to monitor and update user agent configuration data that is required by Discover.
  - bot Detection
    Most commercial enterprise web applications are subjected to significant traffic from web crawling bots. Short for "robot," a bot is a software agent that navigates websites to extract information about them. Some bots are used by search engines for indexing pages.
  - Discover Reference Information
    Use the links below to access reference information on file formats, common standards, and more in use by the Discover system.
  - Integrating Unica Discover and Unica Journey
    Unica Discover and Unica Journey integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Journey integration is supported from version 12.1.0.3 onwards.
  - Integrating Unica Discover and Unica Interact
    Unica Discover and Unica Interact integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Interact integration is supported from version 12.1.0.3 onwards.
  - Selective Deletion
    You can delete sessions and session fragments from the Unica Discover system with the Selective Deletion tool.
  - ELK Configurations
    Before configuring ELK on Unica Discover, there are some prerequisites:
- Unica Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide

Search, Replay, and Reporting

After the session data has been processed, it is available to Discover users to monitor the health of their business and solve problems. Discover includes several tools for these purposes.

Unica Discover Portal - This Web-based portal is the primary user interface to the Discover system. It provides a wide variety of options for creating and viewing reports, including dashboards, scorecards, and other ad-hoc reports. It also provides a user interface to search for both active and completed sessions, a means to review and analyze data across search results, a means to replay a user session within a browser, and for administrative users, controls to manage the Discover system.
Search - The indexes created by the processing server can be searched through the Portal. It is also possible to search for text strings in currently active sessions in the short term canister. But the search for completed sessions in the archive is much more powerful; Discover users can search for specific types of information, such as form field values, that are not yet indexed in active sessions.
Replay - The ability to replay a session as a Web visitor experienced it is unique to Discover.
Replay is a powerful tool for understanding the customer experience. When you search for sessions through the Portal, you see a list of sessions matching your search criteria. You can select one of these sessions and launch a replay of the session. During replay, you see the actual Web pages server to the visitor, the links the visitor clicked on, and the form fields the visitor edited. Also available is the HTTP request data that was sent from the visitor's browser and the actual HTML returned by the Web server.
Additionally, users with Admin authorization can view page load details in real-time to assist with diagnostics and to help identify specific files that might be the cause of discrepancies in fidelity.
For information about how to use real-time logging of Replay Server, see Using real-time page load logging information for session diagnostics.
For information about how to configure the Replay Server to use real-time logging, see "Replay Server Configuration" in the Unica Discover Configuration manual.

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