Test Pre-Upgrade System

Before you begin the upgrade, you should verify that your current Discover solution is operational.

About this task

The following tests may be used to verify aspects of Discover operations:

Procedure

1. Portal Performance Tests:
   1. From the Portal menu, select Help > About Discover.
   2. In the Portal Performance Tests panel, click the Execute All link.
   3. When the tests are completed, a Success message or a time value should be displayed in the Results column. These messages indicate that the Portal is operational and able to communicate with its required components and the Discover database.
2. Review Logs:
   1. In the Portal Management page, navigate to Discover > Manage Portal.
   2. Navigate to Logs > Discover Logs and Configuration Files.
   3. You can bundle the Discover logs together in to a .ZIP file for external review. Select the required components from the list.
   4. Select a number for the Days of log data to include.
   5. If required, set a Zip file password.
   6. Click the Downloadto save the file locally.
   7. Review each of the compressed log files for ERROR or {{_E_}}entries.
   8. You should also review the Windows™ Event Viewer logs for errors.
3. System Status:
   1. The System Status report allows you to check the status of key components in the Discover system, including Canisters, HBR machines, and storage. To review status reports, select Discover > System Status.
   2. In the System Status submenu, select a report. Review the report for error conditions, warnings, or problems with capacity or utilization. These issues should be examined and, if possible, addressed before upgrading.
   3. For the selected report, review the subreport for each Discover server in the environment.
   4. Repeat the steps for each type of System Status report.