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Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
Session Archiving Guide
HCL Discover Session Archiving trouble shooting tips
You may encounter error messages or error situations while using Session Archiving. Use the troubleshooting tips to resolve the issues.
Handling socket exceptions
You need to determine why a socket exception has occurred.

Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
- HCL Discover Administration Manual
- HCL Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide
  - HCL Discover Session Archiving overview
    The HCL Discover Session Archiving User guide provides information on extracting session data based on a schedule and archiving sessions.
  - Session and archive tasks
    You use Session Archiving to manage data extractions and move extractions to archives.
  - Scheduled tasks
    You can view the status of scheduled tasks, check task status, run tasks again, stop tasks and disable tasks in Session Archiving.
  - HCL Discover Session Archiving trouble shooting tips
    You may encounter error messages or error situations while using Session Archiving. Use the troubleshooting tips to resolve the issues.
    - Viewing log files
      Session Archiving has a log file and an extended log file. These log files might be helpful when troubleshooting system errors.
    - Network interruption causes extractor service to fails
      Network interruptions can cause the extractor service to fail.
    - Handling socket exceptions
      You need to determine why a socket exception has occurred.
    - Daily tasks fail to start when scheduled
      You need to determine why daily tasks fail to start when scheduled.
    - Error Message: Invalid HTTP response status 401
      You need to determine why the error message, Search Server, invalid HTTP response status 401 has occurred.
  - HCL Discover Session Archiving metadata fields
    The chapter provides information on HCL Discover Session Archiving metadata fields that can be used in PDF files.
  - Creating a Session Archiving task to extract multiple sessions to long-term storage (LTS)
    You can extract multiple sessions to long term storage (LTS) by creating a Session Archiving task.
  - Archiving session data
    You can archive session data. Archive tasks are used to archive the session based on servers, data set, and data filters.
  - Archiving selective session data
    You can also archive selective session data. Archive tasks are used to archive the selective sessions based on servers, data set, and data filters.
  - Session Archiving field definitions for extraction and archive tasks
    If you need more information about populating fields during an extraction or archiving task, you can find them here.
  - DOM Capture and long term storage (LTS) archiving
    You can use HCL Discover Session Archiving to save DOM Capture sessions as a Long Term Storage (LTS) in a PDF file for meta data and electronic signature.
  - Configuring the SessionArchiving.properties file
    Configure the SessionArchiving.properties file to control error logging, memory caching, and hit processing for LTS.
  - Extracting sessions to long-term storage (LTS)
    You can use various methods to extract sessions to LTS.
  - Using Archive Expiration
    In version 12.1.9, HCL Discover introduced a new tab named Archive Expiration. The archived session data was consuming a lot of space and if went unchecked for a significant time caused low space issues in the server or the allocated space. Archive Expiration ensures that you can remove unwanted or older archives. It also allows you to set shorter retention time for archived data.

Handling socket exceptions

You need to determine why a socket exception has occurred.

If the data extraction process receives a socket exception while it is communicating with the HCL Discover Processing Server, it pings the HCL Discover Server. It then takes one of the following actions:

If the server is not reachable for a configurable period, HCL Discover Session Archiving stops processing for that server and logs an error. If there is more than one HCL Discover Server, it attempts to connect to the next server.
If the HCL Discover Server is reachable, it tries to contact the HCL Discover Search Server service. If the HCL Discover Search Server service is not responding for a configurable period, it stops processing for that server and logs an error. If there are multiple HCL Discover Servers, the extractor process attempts to connect to the next server.

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