ServiceNow actions

This provider implements a single action named Open Incident that opens an incident in ServiceNow when a job that matches a defined policy ends in error. Use optman to specify the ServiceNow server by setting the servicenowUrl, servicenowUserName, and servicenowUserPassword global options.

For detailed information about optman and these global options, see servicenowUrl | nu.

Click here to see the Dynamic Workload Console fields for the ServiceNow Open Incident.

Note: PDF users, the above parameter table is an html file referenced by the PDF. It is not saved locally with the PDF from the HCL Workload Automation Knowledge Center. You must first view it in the product Knowledge Center before saving or printing.