Self-Service Catalog Overview

Self-Service Catalog is a solution to automate routine business tasks and run them from mobile devices without having to install and learn about the whole HCL Workload Automation product.

By using the Self-Service Catalog you can use your mobile device to submit service requests to HCL Workload Automation without knowing anything about engines, jobs, or job streams.

By launching Self-Service Catalog application from your iPhone, for example, you can see the available services, which basically are HCL Workload Automation job streams. You can open a catalog, view the services that it contains, and submit a service request very simply and easily from your mobile device.

Even though the Self-Service Catalog has been primarily envisioned to be used from a mobile device, you can efficiently use it also from your computer connected to a web browser.

To submit a job stream from your mobile device, an administrator must have previously created a service by associating it to an HCL Workload Automation job stream and engine. The service is linked to a job stream that runs on an HCL Workload Automation engine. By simply launching the service, you can submit the job stream.

You define jobs and job streams using the Dynamic Workload Console to automate tasks that users perform routinely. You use the Self-Service Catalog interface from your mobile device to start the job streams when needed.

To use the Self-Service Catalog, you must launch it specifying a URL that contains the host name and port number of the Dynamic Workload Console instance to which you are connecting.

If the Dynamic Workload Console instance to which you are connecting is configured for single sign-on, then a user can log in once on the Dynamic Workload Console and then gain access to the Self-Service Catalog app without being prompted to log in again.

For more information about this configuration, see Configuring the Dynamic Workload Console for Single Sign-On.

You can also use Self-Service Catalog taking advantage of High Availability configuration so as to have multiple console instances working at the same time without reducing performance.

Before you begin

Prerequisites

See the Dynamic Workload Console Detailed System Requirements document for the most up-to-date information about supported versions for devices, supported browsers, and operating systems.