Indicators for performance-related problems

These external indicators can identify performance-related problems:
  • Long queue of computer operations in R status with no extended status and no reason stated on panel EQQSOPSP.
  • Significant delay between when a job ends and the time HCL Workload Automation for Z reports success or failure for the operation. This delay can be measured as the difference between the event-creation time in the event record and the time of the associated job-tracking-log record. The HCL Workload Automation for Z audit program lists creation time and controller processing time for events. Additionally, Tivoli® Decision Support for z/OS includes tables to calculate the event processing delay.
See the recommendations in the next chapter to address more specific performance-related problems in job submission, event processing, and event communication.