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Administering
Learn how to administer the product.
Administering platforms for HCL VersionVault
Learn how to perform HCL VersionVault administrative tasks on supported platforms.
Using network-attached storage devices with HCL VersionVault
Using a network filer for ACL-enabled VOB storage
When you use a network filer to hold your VOB storage directories, follow this guidance to configure the VOB storage host and the filer.
Fix identity mapping problems
If your VOB policies and/or rolemaps use identities that do not map correctly over NFSv4 to identities known on the filer, you may encounter errors when changing policies or rolemaps or manipulating elements.

Administering
Learn how to administer the product.
- Administering HCL VersionVault
  Learn about performing administrative tasks for an HCL VersionVault community including managing software licenses, user and group accounts, VersionVault server and client hosts, shared data, and the network that connects them.
- Administering platforms for HCL VersionVault
  Learn how to perform HCL VersionVault administrative tasks on supported platforms.
  - HCL VersionVault on Windows™
  - HCL VersionVault on the UNIX system and Linux
  - Using network-attached storage devices with HCL VersionVault
    - Device-specific procedures
    - Using a network filer for ACL-enabled VOB storage
      When you use a network filer to hold your VOB storage directories, follow this guidance to configure the VOB storage host and the filer.
      - NFS version 4 requirement
        Because VersionVault with ACLs uses file system ACLs on the container files in a VOB storage pool (source containers and cleartext containers), your network filer must support NFS version 4 with ACLs. VersionVault needs the AUTH_SYS user identity option. It is not supported by other AUTH_* identity systems.
      - Using explicit NFS mounts
        For safest behavior (not subject to autofs- or automount-induced failures), use explicit file system mounts to make the VOB storage available on the VOB server host.
      - Creating VOBs
        Most administrators use storage locations (stglocs) to configure VOB storage on a filer.
      - Fix identity mapping problems
        If your VOB policies and/or rolemaps use identities that do not map correctly over NFSv4 to identities known on the filer, you may encounter errors when changing policies or rolemaps or manipulating elements.
      - Client access to VOB storage pools
        HCL VersionVault clients (view servers, full clients) can use NFSv3, NFSv4, or CIFS to access the VOB storage pools. The filer enforces ACLs for all protocols.
- Administering HCL VersionVault MultiSite
  Learn to configure and manage the HCL VersionVault MultiSite environment to support development activities at different locations.

Fix identity mapping problems

If your VOB policies and/or rolemaps use identities that do not map correctly over NFSv4 to identities known on the filer, you may encounter errors when changing policies or rolemaps or manipulating elements.

The errors may look like the following in the vob_log file:

2012-09-19T11:36:02-04:00 vob_server(7960): Error: unable to set file system ACL for path 's/sdft/31/f/0-97a52b41027011e2880600018c70c92b-d8': Permission denied
2012-09-19T11:36:02-04:00 vob_server(7960): Error: Unable to chmod container /nfs4-qntap102/stg/qvm402.vobs/sourcevob3.vbs/s/sdft/31/f/0-97a52b41027011e2880600018c70c92b-d8: Permission denied

or like this in a dynamic view:

fetch cleartext view=st1view vob=/tmp/sourcevob3 dbid=0x38 - Permission denied
cat: cannot open foo.txt

To fix this problem,

Examine the rolemaps, policies, and effective ACLs to find the identities that cannot be mapped to the NFS V4 filer, and remove them from the policy or rolemap.
Check the owner and group on an element to ensure that the account and group can be mapped to the NFS V4 filer. If the element's owner and group are unknown, use cleartool protect to protect the element with a known owner and group.

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