Known issues

Issue ID	Description
HMA-338387	For version 12.1.3, the copyright year is incorrect in the Fed Response File ResponseFiles.tar.gz.
HMA-330433	User is not able to log in to Platform after upgrade to 12.1.1, in case Deliver is configured. Workaround: Execute the following query on Platform database. `select * from usm_role_role_map where role_id = (select ID from usm_role where name='Deliver_admin' and application=101 and partition_id=<>)` Specify actual partition id in above query, default for partition1, partition id =1, it varies for multiple partitions. If above result in more than one row, contact HCL support to help in executing the following delete query - delete one of the duplicate record of "Deliver_admin " role by running the below query. `delete from usm_role_role_map where role_id = (select ID from usm_role where name='Deliver_admin' and application=101 and partition_id=<>) and parent_role_id=<partition_id>` For example , for partition id =1 `delete from usm_role_role_map where role_id = (select ID from usm_role where name='Deliver_admin' and application=101 and partition_id=1) and parent_role_id=1`
HMA-287926	The installer is considering soft (symbolic) links, while calculating free disk space. In case, a soft (symbolic) link is created in the installation folder, the installer may report that there is not enough space. Workaround: Remove the soft link and run the installer again. You can recreate the soft link after installation.
HMA-313650	Platform Scheduled flowcharts are not getting executed after upgrade. Use the quartzjobtool to update scheduler jobs. This is a required step. If this upgrade tool is not run, any existing scheduled job will fail to start. The quartzjobtool is in the tools\bin directory under Unica Platform installation. Run this utility from the tools\bin directory. Example command (Windows): quartzjobtool.bat Example command (Unix): ./quartzjobtool.sh
HMA-312527	An error occurrs during an onplace upgrade from 11.1 to 12.1 with installer. This can be ignored.
HMA-312525	The name of configuration root node is not updated during upgrade from version 11.1 to version 12.1. Workaround It can be resolved by running the following query on Unica Platform database: `UPDATE USM_CONFIGURATION set DISPLAY_NAME ='HCL Unica' WHERE INTERNAL_NAME='Affinium';`
HMA-304803	Connection read-only mode is not enforceable after the connection has been established." No impact on application side. These can be ignored.
HMA-285272	When user tries to view the license details, if there is no connectivity with the License server, the page will show a message "Internal system error." Instead of a detailed message.
HMA-306114	Distorted Unica menu bar displays in IE, when the browser is not miximized and the Settings menu bar displays more items than that can fit in the browser window Workaround: To display the menu bar correctly, mouse over the Help top menu or the notification envelope to provide menu.
HMA-244862	Client polling execution thread control is required.
HMA-75443	JMAT: Uninstaller with no option runs in silent mode when product was installed in console mode on Windows.
HMA-186137	LDAP sync fails intermittently. The sync never works until the server is restarted.
HMA-267374	Platform: Cannot resize back to original size for portlet
HMA-268210	Usability - Title missing for SAML NVP attribute for user
HMA-287668	In JBoss, the following warning is logged on JBoss console: Warning "Failed to define class com.sun.jersey.api.json.JSONWithPadding in Module "deployment.Campaign.war:main" This can be ignored.
HMA-295542	When editing Roles and permissions, session gets aborted with error message ”Your request processed successfully, but the server is unable to send the success message because you submitted the data more than once” if an user clicks on save button more than once.
HMA-305244	Jboss : Getting TimedOut error while deploying Platform war This is resolved by setting java option -Djboss.as.management.blocking.timeout=3600
HMA-300725	For MariaDB with WAS setup, the following error is a known issue. This can be ignored as in MariaDB JDBC client, the `MariaDbConnection` class do not support the implementation of `setTypeMap()` API of JDBC Connection interface. `J2CA0081E: Method cleanup failed while trying to execute method cleanup on ManagedConnection WSRdbManagedConnectionImpl@425c7a23 from resource UnicaPlatformDS. Caught exception: com.ibm.ws.exception.WsException: DSRA0080E: An exception was received by the Data Store Adapter. See original exception message: Not yet supported. with SQL State : null SQL Code : 0`
HMA-342933	Contact Central: Contact central details from properties file is not pre populated by installer while upgrade
HMA-343632	NPN: Platform Navigation:Page is displaying as blank during loading time
HMA-344211	NPN: on dashboard SPSS tool tip is not showing(Edge browser)
HMA-344510	Multiple entries is displayed for License details. And if we click on License details from resent menu redirects to configuration page
HMA-344667	NPN: Current menu should be in expanded state and others should be collapsed
HMA-344811	NPN: Plan :Old UI it displays Two menus while neo UI shows one

Issue ID

Description

HMA-338387

For version 12.1.3, the copyright year is incorrect in the Fed Response File ResponseFiles.tar.gz.

HMA-330433

User is not able to log in to Platform after upgrade to 12.1.1, in case Deliver is configured.

Workaround:

Execute the following query on Platform database.

select * from usm_role_role_map where role_id = (select ID from usm_role where name='Deliver_admin' and application=101 and partition_id=<>)

Specify actual partition id in above query, default for partition1, partition id =1, it varies for multiple partitions.

If above result in more than one row, contact HCL support to help in executing the following delete query - delete one of the duplicate record of "Deliver_admin " role by running the below query.

delete from usm_role_role_map where role_id = (select ID from usm_role where name='Deliver_admin' and application=101 and partition_id=<>) and parent_role_id=<partition_id>

For example , for partition id =1

delete from usm_role_role_map where role_id = (select ID from usm_role where name='Deliver_admin' and application=101 and partition_id=1) and parent_role_id=1

HMA-287926

The installer is considering soft (symbolic) links, while calculating free disk space.

In case, a soft (symbolic) link is created in the installation folder, the installer may report that there is not enough space.

Workaround: Remove the soft link and run the installer again. You can recreate the soft link after installation.

HMA-313650

Platform Scheduled flowcharts are not getting executed after upgrade.

Use the quartzjobtool to update scheduler jobs. This is a required step. If this upgrade tool is not run, any existing scheduled job will fail to start. The quartzjobtool is in the tools\bin directory under Unica Platform installation. Run this utility from the tools\bin directory.

Example command (Windows): quartzjobtool.bat

Example command (Unix): ./quartzjobtool.sh

HMA-312527

An error occurrs during an onplace upgrade from 11.1 to 12.1 with installer. This can be ignored.

HMA-312525

The name of configuration root node is not updated during upgrade from version 11.1 to version 12.1.

Workaround

It can be resolved by running the following query on Unica Platform database:

UPDATE USM_CONFIGURATION set DISPLAY_NAME ='HCL Unica' WHERE INTERNAL_NAME='Affinium';

HMA-304803

Connection read-only mode is not enforceable after the connection has been established." No impact on application side. These can be ignored.

HMA-285272

When user tries to view the license details, if there is no connectivity with the License server, the page will show a message "Internal system error." Instead of a detailed message.

HMA-306114

Distorted Unica menu bar displays in IE, when the browser is not miximized and the Settings menu bar displays more items than that can fit in the browser window

Workaround: To display the menu bar correctly, mouse over the Help top menu or the notification envelope to provide menu.

HMA-244862

Client polling execution thread control is required.

HMA-75443

JMAT: Uninstaller with no option runs in silent mode when product was installed in console mode on Windows.

HMA-186137

LDAP sync fails intermittently. The sync never works until the server is restarted.

HMA-267374

Platform: Cannot resize back to original size for portlet

HMA-268210

Usability - Title missing for SAML NVP attribute for user

HMA-287668

In JBoss, the following warning is logged on JBoss console: Warning "Failed to define class com.sun.jersey.api.json.JSONWithPadding in Module "deployment.Campaign.war:main"

This can be ignored.

HMA-295542

When editing Roles and permissions, session gets aborted with error message ”Your request processed successfully, but the server is unable to send the success message because you submitted the data more than once” if an user clicks on save button more than once.

HMA-305244

Jboss : Getting TimedOut error while deploying Platform war

This is resolved by setting java option -Djboss.as.management.blocking.timeout=3600

HMA-300725

For MariaDB with WAS setup, the following error is a known issue. This can be ignored as in MariaDB JDBC client, the MariaDbConnection class do not support the implementation of setTypeMap() API of JDBC Connection interface.

J2CA0081E: Method cleanup failed while trying to execute method cleanup on ManagedConnection WSRdbManagedConnectionImpl@425c7a23 from resource UnicaPlatformDS. Caught exception: com.ibm.ws.exception.WsException: DSRA0080E: An exception was received by the Data Store Adapter. See original exception message: Not yet supported. with SQL State : null SQL Code : 0

HMA-342933

Contact Central: Contact central details from properties file is not pre populated by installer while upgrade

HMA-343632

NPN: Platform Navigation:Page is displaying as blank during loading time

HMA-344211

NPN: on dashboard SPSS tool tip is not showing(Edge browser)

HMA-344510

Multiple entries is displayed for License details. And if we click on License details from resent menu redirects to configuration page

HMA-344667

NPN: Current menu should be in expanded state and others should be collapsed

HMA-344811

NPN: Plan :Old UI it displays Two menus while neo UI shows one