Collecting installations logs

When you install any Marketing Software product, the installation logs for that particular installation are bundled and exported. Use the Installer utility to collect the logs for any of the Marketing Software product that are installed.

Note: When you install any Marketing Software product, the installation logs are bundled and exported to the Installer_logs folder in the installation directory.

The installer utility

To collect the installation logs for any of the installed Marketing Software products, complete the following steps:
  1. Update the Logs_properties.xml file with the installation directory of the products for which you want to collect installation logs.
  2. Run the installer from the command line with the following command line argument:-DUNICA_EXPORT_LOGS=1 -DUSER_INSTALL_DIR=<<Suite Installtion Dir>>
  3. In the Zip Installation logs pane, select Yes to zip the installation logs.
  4. Select the products for which the log files are to be exported.

The installation logs are bundled and saved in the Installer_Logs folder in the User Installation directory. [Logs<<timestamp>> , Logs<<timestamp>>.zip]