Reporting schema
The reporting schema that you must modify depends on the reports you plan to customize. The appendix named "Reports and Reporting Schemas by Product" provides tables that show which reporting schemas support the sample reports provided in the report packs.
Determine which reports you plan to customize and then consult the appropriate report to reporting schema map.
- Campaign reports and reporting schemas
- Interact Reports and Reporting Schemas
- eMessage Reports and Reporting Schemas
Note: You cannot customize the eMessage reporting
schemas, but you can modify and create new eMessage reports.