Marketing Platform documentation and help

HCL Marketing Platform provides documentation and help for users, administrators, and developers.

Table 1. Get up and running
Task Documentation

View a list of new features, known issues, and workarounds

 HCLMarketing Platform Release Notes®

Learn about the structure of the Marketing Platform database

 HCLMarketing Platform System Tables

Install or upgrade Marketing Platform and deploy the Marketing Platform web application
One of the following guides:
  • HCLMarketing Platform Installation Guide
  • HCLMarketing Platform Upgrade Guide

Implement the HCL Cognos® reports provided with HCL® EMM

HCL EMM Reports Installation and Configuration Guide
Table 2. Configure and use Marketing Platform
Task Documentation
  • Adjust configuration and security settings for HCL products
  • Integrate with external systems such as LDAP and web access control
  • Implement single sign-on with diverse applications using SAML 2.0-based federated authentication
  • Run utilities to perform maintenance on HCL products
  • Configure and use audit event tracking
  • Schedule runs of HCL EMM objects
 HCLMarketing Platform Administrator's Guide
Table 3. Get help
Task Instructions
Open online help
  1. Choose Help > Help for this page to open a context-sensitive help topic.
  2. Click the Show Navigation icon in the help window to display the full help.
Obtain PDFs
Use either of the following methods:
  • Choose Help > Product Documentation to access Marketing Platform PDFs and help.
  • Choose Help > All HCL EMM Suite Documentation to access all available documentation.
Get support Go to http://www.ibm.com/support to access the HCL Support Portal.