Marketing Operations reports

HCL® Marketing Operations provides a set of default reports and dashboard report components. The Marketing Operations reports package provides extra reports and dashboard report components, which are created in IBM Cognos®, a separate business intelligence application.

  • For Marketing Operations users, there are two ways to access reports.
    • To report information for a single object instance, such as an individual project or marketing object, click the Analysis tab for that item.
    • To produce a Cognos report that includes data for more than one object, select Analytics > Operational Analytics.
      Note: Only users with the View Analysis permission can access operational analytics. For example, to grant access to users with the PlanUserRole level of access, ensure that Plan User is checked under the View Analysis access permission in security policy settings.

      The reports administrator can modify these reports, create new ones, add custom attributes, set up filters, and so on.

  • For Marketing Operations administrators, reports that help you monitor different activities are available. For more information, see Reports for Marketing Operations administrators.

For information about installing the Marketing Operations reports package, see the IBM EMM Reports Installation and Configuration Guide. For information about creating and managing dashboards, see the IBM EMM Marketing Platform Administrator's Guide.