Adobe Acrobat markup in HCL Marketing Operations

Adobe Acrobat markup is one option for marking up attachments.

To use the Adobe™ Acrobat markup feature effectively, you or your HCL® Marketing Operations administrator must perform the following setup activities.

  • If you are working on a Microsoft™ Windows™ operating system, the customized UMO_Markup_Collaboration.js file must be placed in the JavaScripts subdirectory of your Adobe Acrobat installation directory. If you cannot view comments by other approvers, it is likely that you are missing this file.
  • If you use Internet Explorer to access HCL Marketing Operations, you must set your Internet Explorer preferences to display PDF files in the browser.
  • More setup steps are required if you are using the Safari browser on a Macintosh to access HCL Marketing Operations. For more information, see Adobe markup on the Apple Macintosh.
Note: HCL does not support the Save and Work Offline option in Adobe Acrobat. As a result, if you use Save and Work Offline, add markup, go back online, and try to send and receive your comments, your edits might be lost.