Troubleshooting the installation

In the case of Design Server Install, Start, or Stop errors, review the logs files from the following folders:

Folder type File / Folder Path Description
Main Folder




Contains information about the issues and steps required for resolving issues
Additional Folders C:\HCL\Link_<version-number>\restapi\tomcat\server\logs Design Server, Tomcat Application server files
c:\HCL\Link_<version-number>\DesignServer\client\daemon\*.log Design Server, WEB NodeJS Application server files
C:\HCL\Link_<version-number>\restapi\redis\logs Design Server, Redis server files