- An Introduction to Unica Journey
Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
- New navigation UI
Unica has introduced New UI.
- Journey Multi Partition
- Clean-up Journey Audiences
- Unica Journey integrations
- Process of Starting and Stopping Journey
- Journey user roles and permissions
Before you begin using Unica Journey, you should assign roles and permissions to users.
- Journey interaction logging
Interaction Logging for Journey is executed as a scheduled job. The scheduling parameters are set in application.properties file of the Journey Engine. The following is an example of the setting:
- Journey logging
In Journey version 12.1.2 and earlier, the property JOURNEY_LOGGING, in the journey_master_config.properties file, was only used for tracing the audience.
- Journey Records Validation
When records enter a Journey, users can set validation on the records.
- Journey GDPR
- Kafka authentication using SSL
- Kafka authentication using Kerberos
- Configure Web Application servers Tomcat for SSL
On every application server on which a Unica application is deployed, configure the web application server to use the certificates you have decided to employ.
- Mailchimp Configuration
Configuration of Mailchimp as external source with Journey.
- Settings
Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.