Administrator's Guide
- An Introduction to Unica Journey
  Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
- Unica Journey integrations
- Process of Starting and Stopping Journey
- Journey user roles and permissions
  Before you begin using Unica Journey, you should assign roles and permissions to users.
- Journey interaction logging
  Interaction Logging for Journey is executed as a scheduled job. The scheduling parameters are set in application.properties file of the Journey Engine. The following is an example of the setting:
- Journey logging
  In Journey version 12.1.2 and earlier, the property JOURNEY_LOGGING, in the journey_master_config.properties file, was only used for tracing the audience.
- Journey Records Validation
  When records enter a Journey, users can set validation on the records.
- Journey GDPR
- Kafka authentication using SSL
- Configure Web Application servers Tomcat for SSL
  On every application server on which a Unica application is deployed, configure the web application server to use the certificates you have decided to employ.
- Mailchimp Configuration
  Configuration of Mailchimp as external source with Journey.
- Settings
  Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.

Configuring Kafka Server with Kafka SASL_SSL

Update the following server.properties in Kafka server configuration directory.

listeners=SASL_SSL:// <KAFKA_HOST>:<KAFKA_PORT>  
security.inter.broker.protocol=SASL_PLAINTEXT 
sasl.mechanism.inter.broker.protocol=PLAIN 
sasl.enabled.mechanisms=PLAIN 
ssl.keystore.location=/PATH/kafka.server.keystore.jks
ssl.keystore.password=password 
ssl.key.password= password 
ssl.truststore.location=/PATH/kafka.server.truststore.jks 
ssl.truststore.password= password 
ssl.endpoint.identification.algorithm= 
ssl.client.auth=required 
security.inter.broker.protocol=SSL

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