Administrator's Guide
- An Introduction to Unica Journey
  Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
- Unica Journey integrations
- Process of Starting and Stopping Journey
- Journey user roles and permissions
  Before you begin using Unica Journey, you should assign roles and permissions to users.
- Journey interaction logging
  Interaction Logging for Journey is executed as a scheduled job. The scheduling parameters are set in application.properties file of the Journey Engine. The following is an example of the setting:
- Journey logging
  In Journey version 12.1.2 and earlier, the property JOURNEY_LOGGING, in the journey_master_config.properties file, was only used for tracing the audience.
- Journey Records Validation
  When records enter a Journey, users can set validation on the records.
- Journey GDPR
- Kafka authentication using SSL
- Configure Web Application servers Tomcat for SSL
  On every application server on which a Unica application is deployed, configure the web application server to use the certificates you have decided to employ.
- Mailchimp Configuration
  Configuration of Mailchimp as external source with Journey.
- Settings
  Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.

Configuring Journey Web with Kafka SASL_SSL

Update the following Journey Web application.properties file from <JOURNEY_HOME>/Web/properties/ directory.

kafka.security.enabled=Y 
kafka.security.protocols.enabled=SASL_SSL 
ssl.truststore.location=/PATH/kafka.client.truststore.jks 
ssl.truststore.password=<ENCYPTED PASSWORD WITH JOURNEY ENCRYPTION TOOL>
ssl.keystore.location=/PATH/kafka.client.keystore.jks 
ssl.keystore.password=<ENCYPTED PASSWORD WITH JOURNEY ENCRYPTION TOOL> 
ssl.key.password=<ENCYPTED PASSWORD WITH JOURNEY ENCRYPTION TOOL> 
ssl.endpoint.identification.algorithm= 
java.security.auth.login.config=/PATH/kafka_client_jaas.conf

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