Alerts and Notifications

Unica will be sending alerts and notifications on different events or triggers on the license usage. Notifications & alerts will be sent to users with role Admin Role (HCL Marketing Platform) and the System alerts (under Notification Subscription for Unica Platform ) are turned on for the user.

License Type Product Alert or Notification Scenario
Term/Perpetual Unica Marketing Platform Alert and notification both No valid license found for Unica Marketing Platform
Term All Alert and notification both Term license -reaches to mid duration
Term All Alert and notification both Term license -reaches to 30 days of expiry
Term All Alert and notification both Term license – reaches to 7 days of expiry
Term All Alert and notification both Term license - reaches to expiry 24 hours.
Term All Alert and notification both Term license –expiry by NN:NN time.
Term All Alert and notification both Term license - already expired.
Term All Alert and notification both Term license – grace period details
Term All Alert and notification both Term license – every day, till term grace period ends
Term All Alert and notification both Term licenses – when grace period ends
Term All Alert and notification both Consumption count – reaches 50% usage
Term All Alert and notification both Consumption reaches to 75%
Term All Alert and notification both Consumption reaches to 90%
Term All Alert and notification both Consumption reaches to 95%
Term All Alert and notification both Consumption reaches to 100%
Term All Alert and notification both License consumption expired
Term All Alert and notification both License consumption with overdraft details if any
Term All Alert and notification both Consumption details with overdraft – till overdraft reaches to end.
Perpetual All Alert and notification both Consumption count – reaches 50% usage
Perpetual All Alert and notification both Consumption reaches to 75%
Perpetual All Alert and notification both Consumption reaches to 90%
Perpetual All Alert and notification both Consumption reaches to 95%
Perpetual All Alert and notification both Consumption reaches to 100%
Perpetual All Alert and notification both License consumption being used in unrestricted quota
Note: Marketing Platform and Campaign products, support count based licensing mode. The consumption range for these products vary i.e. can go up or can come down. When the consumption reaches multiple values, then notification will be sent to the user. Notification will be sent to the user only the first time when they consume multiple values of the entitlement usage.