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Installation Guides
Installation Guide
An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
Configuring Unica Interact after deployment
After you deploy Unica Interact, you must configure the Unica Interact design time and runtime environments. Configuring the environments completes a basic installation of Unica Interact.

Installation Guides
- Installation Guide
  An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
  - Installation overview
    An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
  - Planning the Unica Interact installation
    When you plan your Unica Interact installation, ensure that you have set up your system correctly, and that you have configured your environment to deal with any failures.
  - Preparing data sources for Unica Interact
    The Unica Interact runtime environment uses data sources to store user and interaction data.
  - Installing Unica Interact
    You must run the Unica installer to start the installation of Unica Interact. The Unica installer starts the product installer during the installation process. Make sure that the Unica installer and the product installer are saved at the same location.
  - Configuring Unica Interact before deployment
    You must complete specific tasks before you deploy Unica Interact. There are no pre-deployment configuration tasks for Unica Interact Design Time and Unica Interact Run Time.
  - Deploying Unica Interact
    You must deploy the Unica Interact runtime environment for every instance of the runtime server that you install. The Interact design time environment is deployed automatically with the Campaign EAR or WAR file.
  - Configuring Unica Interact after deployment
    After you deploy Unica Interact, you must configure the Unica Interact design time and runtime environments. Configuring the environments completes a basic installation of Unica Interact.
    - Configuring Unica Interact runtime environment properties
      For Unica Interact runtime operation, you must configure data sources for every server group in the Unica Interact runtime environment.
    - Multiple Unica Interact runtime servers
      When you install multiple Unica Interact runtime servers, configure the runtime server group to use the same schema for runtime tables, profile tables, learning tables, and Unica Platform.
    - Configuring the test run data source
      Add the Unica Interact test run tables as a Unica Campaign data source so that Unica Campaign can complete test runs of interactive flowcharts.
    - Adding server groups
      Create server groups for Unica Campaign to complete test runs of interactive flowcharts. Define the location of at least one runtime server in the server group.
    - Selecting a server group for interactive flowchart test run
      Select a server group from the server groups that you created so that Unica Campaign can complete a test run of interactive flowcharts.
    - Configuring the contact and response history module
      You must make contact and response history data available for reporting and use with Unica Campaign. You must copy the data from the staging tables in the Unica Interact runtime servers to the Unica Campaign contact and response history tables.
    - Creating Unica Interact system users
      The Unica Interact runtime environment users work with the Unica Interact runtime servers to send configuration data from the design time environment to the runtime environment. The Unica Interact design time environment users can edit interactive flowcharts.
    - Verifying the Unica Interact installation
      You must verify whether Unica Interact is correctly installed by confirming that you can access the interactive channels and the Unica Interact runtime URL.
    - Configuring the ETL process
      After you install the Unica Interact ETL process, you need to configure the process by modifying files on the ETL process server, and in the Unica Platform configuration pages.
    - Additional configuration for enhanced security
      The procedures in this section describe some additional configurations in the web application server. They are optional, but you might want to perform them for enhanced security.
  - Configuring multiple partitions for Unica Interact
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Uninstalling Unica Interact
    Run the Unica Interact uninstallers to uninstall Unica Interact. When you run the Unica Interact uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - configTool
    The properties and values on the Configuration page are stored in the Unica Platform system tables. You can use the configTool utility to import and export configuration settings to and from the system tables.

Configuring Unica Interact after deployment

After you deploy Unica Interact, you must configure the Unica Interact design time and runtime environments. Configuring the environments completes a basic installation of Unica Interact.

About this task

The Interact configuration properties on the Configuration page are used to complete important functions. If you want, you can adjust the Interact configuration properties.

For more information about the properties, see the Unica Interact Administrator's Guide.

Procedure

Complete the following steps to configure the Interact runtime environment after you deploy Inteact:
1. Configure Interact runtime environment properties
2. Configure multiple Interact runtime servers
Complete the following steps to configure the Interact design time environment after you deploy Interact:
1. Configure the test run data source
2. Add server groups
3. Select a server group for interactive flowchart test run
4. Configure the contact and response history module
Optional: If you want to use the Unica reporting feature, you must install the Reports Package for Interact. For more information about Interact reports, see the Unica Reports Installation and Configuration Guide.

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