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HCL Interact Tuning Guide
An installation of Interact consists of several components including third-party tools (such as web application servers, databases, and load balancers) and HCL components such as Marketing Platform and Campaign. All of these components have several properties, features, and settings you can configure to improve performance.
About tuning Interact for best performance
An installation of Interact consists of several components including third-party tools (such as web application servers, databases, and load balancers) and HCL components such as Marketing Platform and Campaign. All of these components have several properties, features, and settings you can configure to improve performance.
Cache management
In a large-volume Interact environment where you are using a large number of runtime servers, you can use cache management software to share the runtime load among the servers and improve the real-time performance of the runtime server group as a whole.
Working with Ehcache
To improve performance for your Interact runtime server group, you can configure Ehcache by modifying a series of configuration properties in HCL Marketing Platform.

Working with Ehcache

To improve performance for your Interact runtime server group, you can configure Ehcache by modifying a series of configuration properties in HCL Marketing Platform.

To enable Ehcache as the cache manager for each Interact runtime server, set the following configuration property in Marketing Platform to EHCache:

Interact > cacheManagement > caches > Interact cache > cacheManagerName

To use Ehcache as the cache manager for storing event pattern states for a runtime server group, set the following parameter to EHCache as well:

Interact > cacheManagement > caches > PatternStateCache > cacheManagerName

You must repeat this process on each Interact runtime server in the server group to enable Ehcache as the cache manager for the server group.

After you have enabled Ehcache as the cache manager, you can configure the settings to optimize the caching for your installation.