Configuring the contact and response history module

You must make contact and response history data available for reporting and use with Unica Campaign. You must copy the data from the staging tables in the Unica Interact runtime servers to the Unica Campaign contact and response history tables.

About this task

Note: You must configure the Unica Interact runtime data source credentials in the design time environment configuration page for the contact and response history module to function.

Complete the following steps to collect contact and response history data for each Unica Interact runtime server group:

Procedure

  1. Confirm that you have added the Unica Interact runtime databases to the web application server that hosts Unica Campaign.
  2. Add a runtime data source by setting the runtimeDataSource configuration property in the Campaign > partitions > partitionN > Interact > contactAndResponseHistTracking > runtimeDataSources template category.
  3. Repeat the preceding steps for each Unica Interact runtime server group from which you want to collect contact and response history data.