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Administrator Guides
Startup and Administrator Guide
Testing the Deliver installation
To ensure access to all hosted email features, test the configurations and connections for your Campaign and Deliver installations after you enable Deliver, expand your Deliver installation, or upgrade the Campaign installation.
Testing the connection to the hosted mailing interface
Unica hosts the messaging interface from its data centers in the US, India, and Europe. Test the connection to the hosted mailing interface by attempting to access an Deliver feature.

Administrator Guides
- Startup and Administrator Guide
  - Hosted messaging using Campaign and Deliver
    When Unica Campaign is integrated with Unica Deliver, you can use Deliver to conduct highly personalized digital marketing campaigns.
  - Configuring the local HCL Unica environment for Deliver
  - Connecting to hosted email services
    To access message services provided by Unica, you must configure a connection between the local HCL Unica installation and HCL Unica hosted services.
  - Working with the Response and Contact Tracker
    The Response and Contact Tracker (RCT) is installed in your local environment and communicates with HCL Unica hosted services to retrieve and process data for email contacts, email delivery, and recipient responses, such as link clicks and opens. The RCT must be running in order to retrieve link tracking and email delivery notification data from HCL Unica hosted services .
  - Testing the Deliver installation
    To ensure access to all hosted email features, test the configurations and connections for your Campaign and Deliver installations after you enable Deliver, expand your Deliver installation, or upgrade the Campaign installation.
    - Confirm system configuration settings
      To ensure that startup preparations are complete, confirm that the following configuration properties are set and that the settings meet the requirements for your Deliver and Campaign installations.
    - Testing upload to Unica Hosted Services
      To test the ability to upload data to HCL Unica hosted services from your local environment, run the rlu script in check mode.
    - Testing download from Unica Hosted Services
      To test the ability to download information from HCL Unica hosted services, run the rct script in check mode.
    - Testing the connection to the hosted mailing interface
      Unica hosts the messaging interface from its data centers in the US, India, and Europe. Test the connection to the hosted mailing interface by attempting to access an Deliver feature.
  - Unica Deliver REST APIs
    Deliver has exposed REST APIs which can be used to perform variety of operations like working with Email, SMS, Push, WhatsApp messages and communication templates, working with batch production and test message sending as well as transactional message sending. This chapter provides details of these APIs, how to authenticate and generate API token which is needed to call these APIs.
  - Configurations for Unica Deliver
    The Unica Platform provides various configuration properties to modify the behavior and appearance of Deliver. Some configuration properties are set during installation. You can change configuration properties at any time.
  - Utilities for Deliver
    Deliver provides several scripts that you use to administer Deliver functions.
  - About troubleshooting Deliver
    Unica Deliver provides various tools and techniques that you can use to investigate issues related to your Campaign and Deliver installations.
  - Managing user access to mailing features
    Campaign and Deliver use roles and permissions provided by the Unica Platform to control user access to messaging features in Deliver and Campaign. You must have permissions in Unica Platform and Campaign to make the required changes. You must also be familiar with how to configure roles and permissions in the Platform and how to define security policies for Campaign.
  - Technote (troubleshooting)
  - Deliver channel vendor account configuration
- Transactional Message Administrator Guide

Testing the connection to the hosted messaging interface

Unica hosts the messaging interface from its data centers in the US, India, and Europe. Test the connection to the hosted mailing interface by attempting to access an Deliver feature.

Procedure

If the connection to the Deliver user interface is established correctly, the Deliver mailings page opens and displays a list of mailings and related mailing characteristics.

If the connection to the user interface is not established properly, you see an error.

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