Deliver Response and Contact Tracker (RCT) script
In order to resolve existing issues in previous version of RCT, Kafka layer is introduced.
Use this script to run and check the status of the Response and Contact Tracker (RCT).
This script is located in the bin directory under your Deliver installation. The Deliver directory is a sub-directory in the Campaign directory.
In UNIX™ or Linux™ environments run the script as rct.sh.
In Windows™, run the script from the command line as rct.bat.
Syntax
rct [ start | stop | check ]
Commands
start
Start the RCT
stop
Stop the RCT
Options
check
Check the status of the connection between the RCT and HCL Unica hosted services.
Examples
-
To start the RCT on Windows™.
rct.bat start
-
To stop the RCT on Windows™.
rct.bat stop
-
In a Linux™ environment, to determine if the RCT is connected to HCL Unica hosted services.
rct.sh check
Depending on the status of your system, the output of this command might look like this:
C:\<UNICA_HOME>\Campaign\Deliver\bin>rct check Testing config and connectivity for partition partition1 Succeeded | Partition: partition1 - Hosted Services Account ID: asm_admin