Retrieving optimized contacts by a PCT or OCT field

You can also use the Extract process to filter records by using the Select records with option.

About this task

This procedure is in addition to the steps described in Selecting the package that contains the optimized contacts.


  1. On the Source tab of the Extract process, select Select records with.

    The query builder displays.

  2. Select a field from the Available fields section by double-clicking it.

    The field populates the Field name column of the query builder.

  3. Select values for the Operator, Value, and And/Or columns in the same way.
  4. Repeat the process to filter the optimized contacts by other fields.