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User Guide
Unica Optimize provides documentation and help for users, administrators, and developers.
Administering Unica Optimize
There are many aspects of Unica Optimize you can configure to improve performance.
Optimize listener

User Guide
Unica Optimize provides documentation and help for users, administrators, and developers.
- About Unica Optimize
  Unica Optimize is a web-based extension of Unica Campaign that allows you to determine the optimal contact strategy for each customer. You can optimize over time, looking across the proposed offers and channels across multiple marketing campaigns.
- Getting started with Unica Optimize
  Unica Optimize can optimize your marketing campaign and improve response from customers, but only if you know what you want to optimize. You need a plan, the data to support the plan, and an implementation method.
- Unica Optimize sessions
  A Unica Optimize session is a combination of rules and scores that apply to a set of proposed contacts.
- Optimization rules
  Unica Optimize uses the rules and scores you define in your Unica Optimize session to mathematically determine the best combination of final contacts you use across your marketing campaigns.
- Setting up scores
  You use scores in Unica Optimize to rank possible offers for each customer using a patent-pending optimization algorithm. The higher the score you assign to a contact, the more desirable you are making that contact. Unica Optimize maximizes the sum of scores in the OCT.
- Generate a list of proposed contacts
  The optimization process involves generating a list of proposed contacts in Unica Campaign and sending these contacts to Unica Optimize to produce optimized contacts.
- Use optimized contacts in marketing campaigns
  After you optimize the proposed contacts, you must retrieve the optimized contacts from Unica Optimize to send marketing communications to these contacts.
- Viewing Reports
  For each production run or test run, Unica Optimize generates a number of reports. These reports help you understand what happened during the optimization process by providing analyses pre- and post-optimization.
- Administering Unica Optimize
  There are many aspects of Unica Optimize you can configure to improve performance.
  - The Unica Optimize Utility
    The Unica Optimize utility allows you to load, run, and monitor a Unica Optimize session by using a command-line utility.
  - Optimize listener
    - Starting the Unica Campaign listener manually
      Start the Unica Campaign listener by running the cmpServer.bat file for Windows™, or the rc.unica_ac command for UNIX™.
    - Stopping the Unica Campaign listener
      To stop the Unica Campaign listener, use the svrstop -p 4664 command. On UNIX™ systems, you can also enter the following command at the system prompt: rc.unica_ac stop.
  - Configuring Unica Optimize for a multi-locale environment
    The multi-locale feature requires some specific settings in your databases.
  - Configure database load utility
    A large component of a Unica Optimize session is reading data from the PCT and writing data to the OCT. Configuring a database load utility improves the performance of your Unica Optimize sessions.
  - Increase virtual memory allocation for a process (UNIX only)
    If you are processing large amounts of data or are using multi-threaded optimization, you might need to allow Unica Optimize to use more virtual memory.
  - Tuning the optimization algorithm
    There are some settings that you can configure to change the behavior of the optimization algorithm. You can change these settings to improve optimality or to improve performance.
  - Setting UOSQLOnConnect
    There is an additional configuration property, UOSQLOnConnect, that is specific to Unica Optimize in Campaign|Partitions|partition[n]|dataSources.
- Unica Optimize configuration properties
  This section describes the Unica Optimize configuration properties that are found on the Configuration page.

Optimize listener

Starting Campaign 12.0, there is no separate listener for Optimize, since it is integrated into Campaign listener. The following sections include the steps for starting and stopping the campaign listener.

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