System requirements and compatibility

This section provides the following information for this release of HCL® Contact Optimization:

• Where to find system requirement and compatibility information
• Changes in support for third-party software

Contact Optimization operates as part of the IBM EMM suite of products.

Contact Optimization version 9.1.1 requires HCL Campaign 9.1.1.

You can upgrade to Contact Optimization 9.1.1 from Contact Optimization version 9.1. For instructions, see the HCL Contact Optimization Installation Guide.

Contact Optimization supports 64-bit operating systems only.