Fixed defects
This section lists defects that are fixed in HCL® Contact Optimization version 9.1.1. The defects are sorted by defect number then by incident number (if applicable).
Issue ID | Description |
---|---|
Defect 134432 | If a user creates a Contact Optimization session and then creates a Campaign flowchart, they are unable to select Optimized Lists in the Extract process box. |
Defect 164682 | HCL Contact Optimization calculated value of score matrix is ignored. |
Defect 155587 | Special characters should not be entered in the session name field of Contact Optimization. |
Defect 147055 | In specific cases that contain a large number of "Never A with B" rules that have a cyclic dependency, HCL Contact Optimization generated sub-optimal results. |
Defect 134478 | A HCL Contact Optimization session that is configured with multiple For Each Customer Min / Max rules, having a nonzero minimum value, and using Strategic Segments but no rolling time windows sometimes returned sub-optimal results. |
Defect 50961 | On an extremely slow network, SSO tokens timed out depending on configuration, resulting in incorrectly showing a failed status for session runs on the Scheduled Runs page. |